Job Description
We are located in Davie, FL (which is about 25 miles from Miami)!
As a customer service representative, you are the first point of contact for our customers. You will ensure a world class customer service and sales experience as you provide moving quotes and answer questions about our products and services. The schedule for this positions includes flexible hours, including some weekends
Pay: $35,000 - $40,000 / year including commission!
Job Responsibilities
- Recommend and sell solutions according to customer's needs for moving services, boxes, supplies and equipment by asking open ended and probing questions
- Enter, schedule and coordinate customer moves
- Prepare and accurately complete all required paperwork
- Follow-up with customers post-move to ensure satisfaction
- Proactively resolve customer concerns, complaints or customer service issues
- Will participate in other sales, marketing and networking activities in addition to charitable move coordination as well as manage PR calendar
Job Requirements
Because moving is stressful, we seek candidates with a commitment to customer service and exceeding expectations. As a customer service representative, you should be comfortable in a fast-paced environment and able to adapt quickly to changing priorities.
- High school diploma or equivalent
- At least one year of experience
- Excellent customer service skills
- Demonstrated understanding and application of effective sales strategies and techniques
- Ability to multi-task and stay organized
- Proficient in Microsoft applications and computer proficient
- Intermediate typing skills
- Ability to pass a background check and drug test
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in North Ft. Lauderdale, FL . The employer at this location is 304 Lan Serv Inc.
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