Job Description
The Market Development Specialist partners with assigned Business Development Team Members to support sales effort with market development, quote submission, pre-sales marketing needs and facilitate clean hand-offs to internal partners during enrollments.
Responsibilities
- Coordinate a high volume of new case submission in Salesforce
- Coordinate Quote activity for Business Development Team Member(s) on large case sizes for quick turnaround time and accuracy; gather information from internal partners; proof before submission
- Set up strategy meetings with Underwriting and internal Implementation Partners
- Collaborate with marketing to develop marketing tools that maximizes new customers enrollments and delivers a good understanding of our product value
- Work with the marketing department to develop focused marketing campaigns by local market; examples may include one-page flyers for specific brokers, targeted market segments, email campaigns, virtual training calls and videos.
- Participate with the team on implementation of cases to make sure all aspects are coordinated from the initial RFP to commitments made during the RFP process such as performance guarantee’s, tech credits, etc.
- Create centralized knowledge base for all material for a new case from start to finish that is accessible by key stakeholders
- Join in developing the team’s knowledge on industry best practices to deliver a superior client experience
- Develop comprehensive understanding of products
- Work with Chubb divisions to optimize our product portfolio across the enterprise; integrate on quotes with new and existing opportunities.
- Build strong positive working relationships with internal partners
- Assist with roadblocks and solutions during new case submissions and enrollments
- Facilitate marketing and enrollments events with technology enablers such as webex and other online capabilities.
- Partner with Business Development Manager to review opportunities based on in-force data within select markets; pull in-force block to identify opportunities for new lines of coverage and enhanced re-enrollment activities. Develop strategies with the team to add new lines of coverage.
- Liaison with select Brokers on marketing initiatives and provide ad hoc information as needed
- Support re-enrollment activities
Skills / COMPETENCIES
- Exceptional client service mindset and strong relationship ownership
- Excellent written and verbal communication skills
- Strong Microsoft Office skills – Word, PowerPoint, Excel
- Presentation skills
- Solid organization skills/ability to manage multiple priorities/deadlines
- Strong business acumen
- Ability to partner with a close team and develop strong business relationships
- Energetic, outgoing, thrives in a fast-paced environment
- Takes initiative/Results oriented
- Ability to work independently and manage competing priorities
- Ability to influence and work under pressure to meet client needs
Education and Experience
- Bachelor’s degree or equivalent business experience required
- Experience in the group benefits industry preferred
- Salesforce experience highly preferred
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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