Job Description

ABOUT FAIRCHILD EQUIPMENT

Fairchild Equipment was founded in 1985 as Yale Materials Handling. Under the leadership of Gary Fairchild, we gradually diversified our manufacturers to add trusted brands, expanded our services areas to better serve Wisconsin, Minnesota, Northern Illinois, North Dakota, and the Upper Peninsula of Michigan. We’ve grown from only a five-person operation to over 280 employees. Now under the leadership of Gary Fairchild’s son, Chad Fairchild, Fairchild is all about possibilities for additional growth and expansion, while maintaining our operations as Family Owned.

COMPANY CULTURE

We know that in order for us to provide a dynamic and comprehensive customer experience, we need to have a team dedicated to industry experience, knowledge and customer service. We know our employees embrace our values and are driven to exceed expectations and we welcome the individual who shares those values. Come join our Fairchild Team!

Family Values – Healthy work/life balance promoting a winning and pleasant work environment. Follow the Golden Rule.

Safety Always – We are committed to safety at all times and in all places.

Customers for Life – Excellence in customer service. If we don’t deliver, let us know, and we WILL fix it!

Employer of Choice – Happy and productive employees who outwork the competition.

Active in our Communities – Outstanding citizens in the market we serve.

ABOUT THE POSITION

As a Sales Coordinator of Fairchild Equipment, you will provide support to our sales team members and fellow sales coordinators to ensure the team is backed up and effective in keeping ‘Customers for Life’. The purpose of the role is to shift non-selling activities away from our sales representatives, enabling them to reallocate their time to strategic selling activities, resulting in sales growth. You will be responsible for fostering significant business partnerships with all levels of leadership and collaborate with multiple cross functional teams to improve the customer and seller experience. This is a full-time position out of our corporate office in Green Bay, Wisconsin reporting to our Sales Office Supervisor.

DUTIES AND RESPONSIBILITIES:

Create and receive purchase orders in business system.
Generate invoices for purchased equipment in business system.
Create sales proposals and quotes while working with our capital equipment Sales Representatives.
Generate and track work orders for equipment being prepped in shop.
Process unit transfers, customer pick-ups and trade-ins.
Issue Bills of Lading for customer units.
Demonstrate good customer service skills when customers call in with questions and/or concerns.
Order Data Tag and/or Capacity Tag’s when applicable for new and existing units.
Assist with customer master data sheet by requesting credit information and submitting for approval.
Processing of internal vendor invoices.
Assist service departments by taking a proactive approach on units being prepped for customers.
Back-up all sales coordinators when needed and requested upon.
Assist with reporting for ITA bookings, forecast, sales estimates, etc.
Process freight bills and invoices from various vendors.
Maintain communication with company management at all branch locations.
Process new truck orders in Novo; truck configuration and ordering.
Order equipment, accessories, etc. for the rental department as requested.
Willingness to take on various administrative, communicative, and prioritizing responsibilities for all areas of Sales as needed.

REQUIRED SKILLS AND ABILITIES:

Proficient with Microsoft Office Suite.
Excellent Excel skills required.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with proven ability to meet deadlines.
Ability to work in a high-paced environment.
Ability to communicate effectively with employees, vendors, and customers.
Ability to work under pressure, shift priorities in a changing environment, and self-direct with good business judgments.
Travel to Fairchild Equipment locations as requested by Sales Office Supervisor and/or Director of Sales as requested; less than 10% annually.

EDUCATION AND EXPERIENCE:

High School Diploma or Genal Education Degree (GED) Required.
2+ years of experience working in sales; material handling/ industrial sales experience is a plus.

EMPLOYEE BENEFITS INCLUDE:

Full benefits package, including Medical, Dental and Vision insurance.
Ability to have a flexible work schedule.
Casual office dress code.
Generous Paid Time Off.
Paid Holidays.
401(k) retirement plan and Employer Match.
Wellness Program that offers the opportunity to earn a medical insurance discount.
Company Paid Short- Term and Long-Term Disability.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Frequent physical activity of the position:
- Stooping- bending body downward and forward by bending spine at the waist.
- Kneeling- bending legs at knee to come to a rest on knee or knees.
- Crouching- bending the body downward and forward by bending leg and spine.
- Reaching- extending hand(s) and arm(s) in any direction.
- Standing- remaining upright on the feet, particularly for sustained periods of time
- Walking- moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
- Lifting- raising objects from a lower to a higher position or moving objects horizontally form position-to-position.
- Grasping- applying pressure to an object with fingers and palm.
- Talking- Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
- Hearing- Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication.
- Sitting- Prolonged periods of sitting at a desk and working on a computer
Occasional physical activity of the position:
- Balancing- maintaining body equilibrium.
- Fingering-perceiving attributes of objects by touching with skin, particularly that of fingertips.
The visual acuity requirements:
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.
- The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
The conditions the worker will be submitted to in this position:
- The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.

To take that next step in your career, and have an opportunity for additional growth, you will want to join our dynamic team. Fairchild Equipment, Inc. is recognized as the fastest growing company of its kind in the Midwest! Fairchild Equipment, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Apply now!