Inside Sales / Customer Service

Job Description

nside Sales Rep

We are looking for an inside sales representative for our Harahan, LA branch.

At Berendsen Fluid Power, we provide the products and services to move the world! From hydraulics and pumps to system design and repair, Berendsen Fluid Power is one of North America's largest distributors of hydraulic and pneumatic products and services. We currently employ more than 400 employees across the United States and Canada – and we’re growing every day! We have the best fluid power distribution team in North America.

Berendsen Fluid Power offers a variety of dynamic career paths in 42 locations throughout the US and Canada. We’re proud to support your personal growth and professional development goals throughout the life of your career – including our offer of an employment package that is simply outstanding. Berendsen associates enjoy excellent starting pay, comprehensive health benefits, work/life balance rewards, performance incentives, advancement opportunities, and much, much more.

Duties and Essential Job Functions:

Your Activities Will Include:

• Take phone calls from customers and outside sales to provide assistance with quotes, pricing and expediting.
• Enter orders in a timely and efficient manner.
• Interact effectively with customers to develop a personal awareness of their needs.
• Work in a professional manner to resolve customer's problems and issues, using all the available resources at hand.
• Provide customers with accurate price, delivery and technical information upon request.
• Adhere to pricing policies as established by sales management; to include freight recovery, using sell matrices and contracts as applicable.
• Assist Central Purchasing to insure customer orders are placed quickly and accurately.
• Communicate regularly and timely with the ISM and any other personnel regarding performance, complaints, inquiries, competitive activities, problems, market conditions or other pertinent information.
• Inform all customers and prospects of the established terms and conditions of sale.
• Assure that all adjustments, product returns, credits and other pertinent dealings are performed accurately and timely with proper documentation.
• Process purchase orders and scheduling changes to production.
• Processing credit requests, rebates and maintaining office files.
• Maintaining inventory records and quality control practices.
• High School Diploma or Equivalent
• Direct experience in inside sales in technical or industrial setting and products
• Computer literate with good data entry skills and ability to learn new programs quickly and efficiently
• Some accounting and supply chain familiarity is helpful
• Past experience in fluid power is a definite plus

Why Berendsen?

Berendsen is a company full of employees with decades of loyal service. We believe there is no resource more valuable than our people. It is the talent, collective knowledge, training and experience of our employees that will enable us to move ahead. In return for your hard work, we will provide:

• Training opportunities
• Company matching 401k, (50% up to 8%!)
• Medical, dental and vision health insurance - with either a PPO or High Deductible plan with Health Savings Account options (with company match)
• Life and disability insurance
• Paid holidays, floating holidays, vacation and sick days

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work setting:

• In-person

Ability to Relocate:

• New Orleans, LA 70123: Relocate before starting work (Required)

Work Location: In person

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