Junior Sales Operations ManagerAssociate

Job Description

LuxCreo is the platform for personalized medical and dental devices. We are committed to innovation, product excellence, and customer success. Providing fully integrated solutions – cloud connected 3D printers, AI-enabled printing software, and advanced materials, LuxCreo is empowering doctors to deliver same-day, customized treatments that improve smiles, health, and well-being. Backed by Kleiner Perkins, LuxCreo is a privately held company with North American headquarters in the Chicago Metropolitan Area.

Job Summary:
The Junior Sales Operations Associate will play a key role in supporting the sales team by managing order processing, analyzing sales data, assisting with project management, and coordinating sales-related events. This role is ideal for someone who is highly detail-oriented, eager to learn, and ready to grow in a fast-paced, high-impact environment.

Key Responsibilities:

ORDER PROCESSING:

• Manage and oversee the complete order lifecycle, from input to delivery, ensuring accuracy and timely execution.
• Collaborate with sales, customer success, finance, and logistics teams resolve order discrepancies and streamline processes.
• Maintain and update customer records in the CRM system.
• Ensure compliance with company policies and procedures during the order process.

REPORT ANALYSIS:

• Create and maintain sales dashboards with key performance indicators (KPIs), including pipeline, bookings, and revenue metrics.
• Identify trends, insights, and areas for improvement to support decision-making.
• Support the preparation of weekly, monthly, and quarterly sales reports for internal stakeholders.
• Assist in maintaining data integrity within the CRM and other sales tools.

PROJECT MANAGEMENT:

• Assist in sales projects, including client facing engagement, CRM enhancements, sales process optimization, and new tool implementations.
• Track project timelines, deliverables, and milestones to ensure successful completion.
• Collaborate with cross-functional teams to drive project success.

EVENT COORDINATION:

• Assist in the planning and execution of sales-related events, including trade shows, customer meetings, and internal sales kickoffs.
• Partner with Marketing to prepare event materials, promotional assets, and logistics.
• Measure and report on the success of events, providing insights for future improvements.

ADMINISTRATIVE SUPPORT:

• Provide general administrative support to the sales operations team as needed.
• Maintain and organize sales documentation, including contracts, proposals, and training materials.

Qualifications:

• Bachelor's degree in Business, Finance, Marketing, or related field.
• 1-2 years of experience in sales operations, business analysis, or a similar role (internship experience will be considered).
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and CRM systems (e.g., Salesforce).
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
• Strong communication and interpersonal skills, with a collaborative mindset.
• Detail-oriented with a focus on accuracy and quality.
• Ability to work in a fast-paced environment and adapt to changing priorities.

Preferred Qualifications:

• Familiarity with sales processes and tools (e.g., CPQ, ERP systems, QuickBooks).
• Basic understanding of project management principles.
• Experience coordinating events or managing logistics.

LuxCreo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

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