Job Description

Overview
Palmetto Carriage Works is a family owned and operated local business that has been in operation since 1972.

Our work environment includes:

Comfortable office space
Growth opportunities
On-the-job training
Lively, sales focused atmosphere
Flexible working hours

We’re looking for a dynamic sales representative to join our motivated team! As the first point of contact for customers at Palmetto Carriage Works, you’ll need strong communication skills, a keen attention to detail, and a passion for sales. Your primary focus will be on selling tickets while also addressing customer inquiries and resolving any issues promptly and professionally.

Duties

Handle incoming phone calls, sell carriage tour tickets, and respond to customer inquiries.
Act as the main point of contact for customer questions through phone and web chat.
Deliver accurate and timely information about our products and services.
Assist customers in selecting products and offer recommendations tailored to their needs.
Address customer complaints or concerns calmly and professionally.
Maintain and update customer records as necessary.
Work collaboratively with team members to ensure consistent, outstanding customer service.

Skills

Exceptional verbal and written communication skills
Strong problem-solving abilities
Goal-oriented mindset
Capable of multitasking and prioritizing tasks efficiently
Keen attention to detail and accuracy
Proficient in computer systems and software applications

Experience

Proven experience in B2B sales or direct sales roles is preferred.
Familiarity with technical sales processes is a plus.
Strong skills in lead generation and territory management are essential.
A track record of achieving sales targets while demonstrating excellent customer service skills.
Ability to analyze market trends and adapt strategies accordingly.

We provide competitive compensation, opportunities for advancement within the company, and a supportive work environment. If you’re passionate about delivering outstanding customer service, driving sales, and possess the necessary skills for this role, we’d love to hear from you!

Job Types: Full-time, Part-time

Pay: $15.00 per hour

Expected hours: 30 – 40 per week

Benefits: