Job Description

We’re Social Mobile, one of the fastest growing technology companies in Florida. As a mobility solutions provider, we offer services critical to organizations that are looking to bring to market innovative mobile products. In layman’s terms, you ask? Well, we design, engineer, and manufacture unique mobile solutions that enable some of the most interesting companies in the world (some of which you likely use regularly) to bring smart solutions to market quickly and efficiently, and then we deploy and support these large-scale fleets of devices to make our client’s business operations even easier.

Our clients come from diverse industries, many of which form the cornerstones of our modern society, including healthcare, retail, defense and food delivery. So, in a sense, working at Social Mobile means you’ll be helping to enhance and streamline the functioning of our everyday lives.

Still reading? Well, here’s what WE’RE looking for. The ideal Social Mobile employee is someone who is accountable, can work independently or as part of a team, and has an interest in propelling innovative technology into the broader ecosystem. We’re looking for team members that will speak their mind, accept feedback, and continue to drive our growth.

If you think you fit the bill, and you’re curious to hear more, we’d love to see your application!

We are looking for a Junior Account Executive to join our growing Sales team. It will be your primary responsibility to maintain relationships and day-to-day activities with our existing customers. Utilizing our Android hardware solutions, you will leverage managed services and MDM/UEM to build on existing customer relationships and support sales activities. The ideal candidate has a combination of technical knowledge, sales expertise, and excellent communication skills.

Responsibilities:

Client Relationship Management: Build and maintain strong relationships with existing and potential clients. Understand their business goals, challenges and pain points and work with the Director of Enterprise Solutions to propose technology solutions to fit their needs. Become well versed in the company’s offerings to identify and qualify upsell/cross-sell opportunities.

Sales Enablement: Attend client meetings, identify and execute action items, manage day-to-day sales support activities for an existing base of customers and prospects. Provide sales quotes, sample devices, proposal support, technical documentation and work to triage customer questions routing to the appropriate team within the company.

Sales Strategy and Planning: Collaborate with the Director of Enterprise Solutions and own Annual Business Reviews and Quarterly Business Reviews for the customer base. Gather information from the CRM/Enterprise Services to present to customers and work to identify areas of opportunity for additional growth. Assist with the identification of target accounts and personas.

Sales Reporting and Analysis: Maintain accurate and up-to-date sales records, including customer information, sales activities, and CRM records.

Product and Solution Expertise: Develop a deep understanding of Social Mobile’s products and solutions. Stay up to date with the latest industry trends, market developments, and competitors’ offerings to effectively position and differentiate the company’s products and services.

Customer Service and Support: Act as a trusted advisor to clients, providing post-sales support and assistance as needed. Ensure customer satisfaction, resolve any issues or concerns promptly, and maintain a long-term customer relationship.