Job Description

Customer Service, Sales, & Marketing: Actively assist in meeting the center's performance. Build strong relationships with current and prospective customers, in person and over the phone. Manage customer concerns, and actively participate in customer transactions. Deploy marketing efforts in the community to generate sales. Operations, Compliance, & Collections: Adhere to the Company's policies, procedures, Creed, and to all applicable state and federal regulations. Maintain accurate cash controls and ensure that security procedures are in line with Company and Loss Prevention (LP) Standards. Enter customer and transaction information accurately into the point of sales system, and create and maintain accurate customer files with all required documentation. Perform and document collection calls and any other approved collection activities. Complete other duties as assigned. Team & Leadership: Work closely with and support others in a positive, team environment to enhance the customer experience.

Equivalent Education Level Required: High School Diploma or equivalent required.

Sales and/or customer service experience a plus, or equivalent experience. One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections. Knowledge Required: Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; may work alone; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees; ability to use computer programs required to process customer transactions; ability to maintain composure in stressful situations; ability to follow procedures in the normal course of business and in stressful situations; ability to develop and maintain business relationships.

Job Type: Part-time

Pay: $15.50 - $16.50 per hour

Experience level: