Job Description

SALES REPRESENTATIVE

Job Summary:

Sales Responsibilities include:

Maximizes leads by bringing in new business and servicing current accounts by understanding our products and services; maximizing sales by offering to upsell opportunities; developing and contacting potential customers to offer new or additional products; closing sales; building and expanding sales accounts and maintaining sales databases

Understands our products and sales goals by studying technical literature, reviewing sales objectives, quotas, and plans, and participating in sales and production meetings

Monitors competition by gathering marketplace information on competitors’ current and new products, pricing structures, services, sales campaigns, and discounts

Tracks industry and market news and trends

Presents products to clients by providing explanations, demonstrations, literature, estimates, and samples

Perform customer service for clients; process orders by obtaining account detail, coordinate shipping requirements, manage invoices, respond to customer inquiries and feedback

Builds and expands accounts by maintaining rapport, answering requests, introducing new products and services, and upgrades, as well as studying account needs

Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses

Recommends changes in products, services, and pricing by evaluating competitive developments

Analyzes and discovers potential discrepancies with current products, services, and pricing

Analyzes a customer’s needs and requests

Skills required:

Computer knowledge, including but not limited to Microsoft Office.

Personality:

Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit

A natural forward planner who critically assesses their own performance

Mature, credible, and comfortable in dealing with architects, designers, builders, and homeowners

Reliable, tolerant, and determined

Empathic communicator, able to see things from the other person’s point of view

Well-presented and businesslike

Keen for new experience, responsibility, and accountability

Able to get on with others and be a team player

Business and selling skills:

Must be an excellent face-to-face and telephone communicator

Able to demonstrate success and experience managing major accounts customers and large contracts or even a business, particularly achieving genuine sales development

Sales in manufacturing would be an asset

Overall Skills:

Ability to interact well with internal and external customers

Excellent communication skills

Ability to read write and communicate effectively in English

Proficient use of computer systems and software applications

Good communications skills

Qualifications:

Qualifications and experience:

At least 5 years related experience; or equivalent combination of education and experience.
Detail oriented, able to meet deadlines, and manage multiple priorities.
Strong organizational and communication skill required.
Ability to solve problems and analyze data.
Ability to multi-task in a fast-paced environment.
Experience in a manufacturing environment a must
Strong research and creative thinking skills
Proficient in Microsoft Office Software

Benefits: