Online Sales Representative

Job Description

Our company is growing rapidly and we're on the hunt for a highly motivated Online Sales Representative. This role is perfect for someone who thrives in a fast-paced, digital environment. You'll be the driving force behind our online sales, creating a first-rate buying experience for our customers. Your duties include finding leads and conducting the necessary follow-up to meet sales quotas. Other responsibilities include maintaining records, resolving client issues, and participating in any required training.

Primary Responsibilities

• Identify and engage potential customers through various online platforms.
• Present and sell company products or services to new and existing customers.
• Manage customer inquiries, providing product information and resolving any issues promptly.
• Engage with customers through emails, live chat, or social media.
• Collaborate with the marketing team to develop and execute online sales campaigns.
• Regularly collect and analyze market trends and competitor data.
• Resolve customer complaints in a timely and professional manner.
• Develop and maintain a knowledge base of the evolving products and services.
• Collect customer feedback and using it to improve product or service offerings.
• Track and record activities on accounts and close deals to meet sales targets.
• Monitor sales performance, identifying trends and opportunities for growth.
• Ensure the online store is always up-to-date with accurate product information and pricing.
• Work closely with sales, engineer, customer service, and product development teams to enhance sales strategies and customer experience.

Qualifications

• Proven experience in online sales or a similar role.
• Excellent communication skills, both written and verbal.
• Strong understanding of digital sales strategies and e-commerce platforms.
• Ability to analyze sales data and provide actionable insights.
• Highly organized, with the ability to manage multiple tasks simultaneously.
• Customer-centric mindset, with a commitment to providing exceptional service.
• Familiarity with CRM platforms and sales software.
• Ability to build rapport with clients and strong negotiation skills.
• Self-motivated and goal-oriented with a passion for sales.

Job Types: Full-time, Contract, Internship

Pay: $24.00 - $32.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Compensation Package:

• Bonus opportunities

Schedule:

• Monday to Friday
• No weekends

Application Question(s):

• What skills are crucial for selling tech products online?

Education:

• Bachelor's (Required)

Experience:

• E-commerce: 1 year (Required)

Work Location: Hybrid remote in San Jose, CA 95131

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