Business Development Manager

American Consumer Counseling Center
Newton MA
30+ days ago

Job Description

The Business Development Manager will play a pivotal role in expanding ACCC’s reach by developing and managing strategic alliances across various industries. This role is integral to increasing opportunities for credit counseling and debt management services, helping more consumers reduce their debt and become debt-free.


Primary Duties and Responsibilities:

Strategic Alliances and Partnerships:

o Identify, cultivate, and manage relationships with potential partners, including but not limited to: EAPs, HR and
Corporate Wellness Programs, Credit Unions and Community Banks, Healthcare Providers, Colleges and Universities, Insurance Companies, Nonprofits, Fintech, Faith Based Organizations, and Labor Unions.

o Expand and negotiate strategic partnership agreements that not only support financial literacy initiatives but also actively broaden access to ACCC’s credit counseling and debt management services, ensuring we reach and assist more individuals in need of comprehensive financial solutions. Maintain and strengthen existing partnerships to ensure ongoing collaboration and mutual benefit, contributing to the growth of ACCC’s mission.

o Develop, maintain and strengthen existing partnerships to ensure ongoing collaboration and mutual benefit, contributing to the growth of ACCC’s mission.

o Maintain a CRM to track partnership key performance indicators (KPI’s) and metrics and to maintain continuity between the Education and Business Development team.

Community Outreach and Financial Literacy Programs

o Oversee the planning, development, and execution of financial literacy workshops and educational programs, both in-person and virtually.

o Collaborate with community organizations to tailor financial literacy programs to specific community needs, ensuring maximum impact.

o Ensure that workshops and programs are delivered effectively by a dedicated team of educators and facilitators, meeting the highest standards of educational excellence.

Credit Counseling and Debt Management Expansion

o Develop and implement strategies to increase the reach of ACCC’s credit counseling and debt management services through strategic partnerships.

o Work closely with partners to identify opportunities for referring consumers to ACCC’s programs.

o Monitor and evaluate the effectiveness of these efforts, ensuring that they contribute to a significant increase in the number of consumers helped.

Management and Collaboration

o Lead and mentor a team of community outreach staff, providing guidance, support, and professional development opportunities.

o Coordinate team efforts to ensure alignment with ACCC’s organizational goals and strategic priorities.

o Monitor and evaluate the effectiveness of outreach and educational programs, making adjustments as necessary to improve outcomes and impact.

Networking and Advocacy

o Research and identify key industry events, conferences and networking opportunities relevant to ACCC’s programs.

o Coordinate ACCC’s participation at these events, including event registration and scheduling.

o Represent ACCC at networking events, conferences, and industry gatherings to promote ACCC’s mission and build valuable relationships.

o Advocate for financial literacy and ACCC’s programs within the community and at a national level, positioning ACCC as a leader in financial education and debt management.

Position Qualifications:

Education:

o Bachelor’s degree in business, Marketing, Finance, or a related field.

Experience:

o 5 years in business development or partnership management, preferably in financial services or nonprofits.

o Proven success in establishing and managing strategic partnerships.

Skills:

o Strong communication and presentation abilities.

o Advanced negotiation and project management skills.

o Proficiency MS Office Suite.

Leadership:

o Experience in leading teams and cross-functional collaboration.

o Ability to oversee outreach and educational programs.

Networking:

o Strong networking skills with a focus on relationship-building.

o Willingness to travel as needed for partner meetings and events.

Analytical Ability:

o Strategic thinker with strong problem-solving and market analysis skills.

Passion and Commitment:

o Strong commitment to financial literacy and helping individuals achieve financial well-being.

Cultural Competence:

o Ability to work with diverse communities and commit to inclusive outreach.

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