Sales Coordinator, Ticket Sales

Job Title: Sales Coordinator, Ticket Sales
Department: Ticket Sales & Service
Business Unit: Colorado Rapids
Location: Commerce City, CO
Reports To: Vice President, Ticket Sales & Service
Employment Type: Full Time – Hourly – Non-Exempt
Supervisor Position: No
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Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK’S Sporting Goods Park, the Paramount Theatre, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), KIMN,KXKL, KKSE (FM/AM), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam.

Nature of Work:

This person will work with the Colorado Rapids Ticket Sales and Service Department, as well as some responsibilities across the other sports teams within Kroenke Sports and Entertainment to coordinate and execute business strategies to help maximize revenue for the Colorado Rapids and Kroenke Sports and Entertainment.

Examples of work performed:

• Assist Account Executives with building ticketing links, order taking, and game night preparation for the Colorado Rapids.
• Collaborate with Membership Services Department to help plan and support annual Season Ticket Member events and activation.
• Support the Membership Services and Group Sales Department with gameday communication to clients.
• Support Management team and Account Executives with lead generation and CRM organization.
• Develop sales collateral for all Colorado Rapids ticketing products utilizing Microsoft Office programs.
• Coordinate with DICK’S Sporting Goods Park staff to book meeting spaces and execute events.
• Assist in developing ticket sales reports that will track progress towards annual and long-term goals.
• Coordinate sales events, group activations, and other in-stadium and external ticketing events.
• Assist Management staff by creating daily, weekly, and monthly reports to track department and individual Sales Representative progress towards annual goals.
• Assist management team with daily operations as needed.

This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business needs. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Working Conditions & Physical Demands:

• Work schedule will include some nights, weekends, and holidays.

Qualifications:

• Minimum

o Bachelor’s degree or equivalent combination of education and experience

o Ability to acquire or produce and maintain a valid driver’s license and meet company vehicle driving standards

• Preferred

o Experience in Ticketmaster ticketing system and Microsoft CRM preferred

Competencies/Knowledge, Skills & Abilities

• Adequate knowledge and skill to successfully log, organize and present information.
• Ability to coordinate event preparation, set-up and reception professionally.
• Ability to multi-task and priority management skills.
• Adequate knowledge and skill to provide quality customer service.
• Some college or university coursework completed or combination of education and experience.
• Knowledge & skill with Ticketmaster ticketing system and Microsoft CRM.
• Extensive knowledge of Microsoft Excel and Microsoft Word.
• Ability to work a varied schedule including nights, weekends, and holidays.

Compensation

• $19.23 hourly

Benefits Include

• 12 Paid Company Holidays
• Health Insurance (Medical, Dental, Vision)
• Paid Time Off (PTO)
• Life Insurance
• Short and Long-term Disability
• Health Savings Account (HSA)
• Flexible Spending plans (FSAs)
• 401K plan/Employer Match

All applicants for employment at KSE may be required to be fully vaccinated against COVID-19 prior to commencing employment. Applicants who receive a conditional offer of employment may be required to produce proof of vaccination status prior to their first day of employment. Applicants with qualifying disabilities or bona fide religious objections, or who are pregnant, may be exempted from this requirement or otherwise accommodated if they are unable to be vaccinated.

Equal Employment Opportunity

Kroenke Sports & Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.