Job Description

Job Title: Beauty Advisor/Sales Representative
Position Type: 1 Year Contract
Location: Berkeley Heights, NJ (Hybrid)
Salary Range: $24 per hour (USD)
Job ID#: 138733

Job Summary:

The Beauty Advisor will support the Hair Color/Hair Care category for our Professional Product and Consumer Product brands, by responding to stylists/consumers contacts via multiple channels (phone, email, letter, chat, social media, Rating & Reviews, e-Commerce). Beauty Advisor provides expert knowledge to consumers, salons, and other sources contacting us for information or seeking assistance in the use of our products. Will utilize opportunities to build sustainable relationships and offer insights to the brands for continuous product and service improvements.

*A valid Cosmetology License and 3–5 years in salon color experience required.*

Job Responsibilities:

Displays a professional company image through voice and online interactions
Meets established quality standards in all contacts across all channels
Ensures optimal service levels maximizing resources
Recognizes and recommends new ways to influence consumers in their purchase decision
Performance meets expectations of key metrics
Adheres to assigned schedule, which is subject to change and may include evening and/or Saturday hours.
Offers schedule flexibility to support the needs of the business
Able to compose custom responses that clearly address the issue in a way that is understandable by the consumer
Responsible for recognizing opportunities for improvement in our policies or processes and leading the initiative to reduce disruptions in service or detract from customer satisfaction.
Supports the voice of the consumer by collecting insights as requested by the brands, CMI, digital and e-commerce

Job Requirements:

A valid Cosmetology License and 3–5 years in salon color experience required.
Acts/Leads with Human Sensitivity
Displays Sensitivity to the Métier
Interacts Effectively
Achieves Results with Integrity

Preferred Experience:

College degree preferred
A combination of education and relevant business experience will be considered.
Demonstrates expertise in the products, services, philosophies and culture within the Métier.

About Us:

Founded in 2009, IntelliPro stands as a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. With a dynamic presence in the USA, China, Canada, Singapore, Philippines, UK, India, Netherlands, and Germany, we continue to lead the way in global talent solutions.

IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.

Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

Job Types: Full-time, Contract

Pay: $20.00 - $24.00 per hour

Schedule: