Customer Analytics Data Engineer

JOB DESCRIPTION

Job Title: Customer Analytics Data Engineer

Group: Product - Customer Analytics

Location: South-Florida based, near Miami

Company Overview:

Neuron is the first AI-powered quality of experience (QoE) management platform for things that move, like ships and planes, transforming connectivity and digital experiences even in the most remote and hard-to-reach places. The Neuron platform uses AI and machine learning to seamlessly blend any combination of connectivity, regardless of provider, orbit or network, into one, vendor-neutral environment. It then delivers comprehensive, end-to-end analytics and dynamic network orchestration that optimizes for the best possible QoE and end-user experiences. Today, Neuron works with world-leading, Fortune 500 companies in aviation, cruise, shipping and more.

Why Neuron?

• Founded in 2019, Neuron is a fast-growing, Series A tech startup passionate about making connectivity and digital experiences better for everyone, everywhere.
• Our industry-first solutions are already addressing major challenges for companies in the aviation and cruise industries – and we're just getting started.
• Neuron is headquartered in the greater Miami region, with offices in the UK and India, and remote teams around the world.
• As an early-stage company, all Neuron employees have the opportunity to make a significant impact on our growth trajectory, and the future of the industries we serve.
• Neuron is backed by Columbia Capital, a respected venture capital firm founded in 1989 that has raised over $5 Bn of fund commitments.

About the Role

Are you a skilled data engineer based in South Florida with a keen eye for detail and a passion for ensuring data accuracy and integrity? Do you thrive in a fast-paced, collaborative environment where your contributions have a direct impact on customer insights? Join our team as a Customer Analytics Data Engineer and play a pivotal role in building robust data pipelines, supporting customer data needs, and ensuring high data quality across our rapidly growing organization.

This role is perfect for a data engineer who is passionate about data, eager to learn about the knowledge related to the data, takes ownership of the data to ensure that internal & external customers get the most accurate and insightful data to drive business decisions. This role is a hybird and you will be required to attend the office 2-3 times per week.

What You'll Do

• Build, monitor, and optimize complex data pipelines to ensure data accuracy, consistency, and readiness for analytics and customer sharing.
• Collaborate with customers & internal team, understanding their data needs for analytics and data science models.
• Take ownership of data quality, actively resolving data issues and ensuring data integrity for end-users and customers.
• Document and refine data workflows, always aiming to enhance processes and quality standards for customer data solutions.

Key Responsibilities:

• Data Pipeline Development

Design and maintain data pipelines with compatibility for analytics, BI reporting and ML models, ensuring data readiness for advanced analytics.

• Advanced SQL Querying & Data Transformation

Write, optimize, and maintain complex SQL queries for data extraction, transformation, and analysis to extract raw data from multiple sources

• Data Quality Assurance & Ownership

Actively monitor data flows, troubleshoot issues, and resolve inconsistencies, ensuring reliable, high-quality data for customer insights.

• Documentation & Continuous Improvement

Document, refine, and innovate data workflows, prioritizing consistency, efficiency, and customer data quality.

• Cross-functional Collaboration & Communication

Work with data scientists, analysts, and engineers to support various ad hoc as well as long term data requirements and ensure seamless data integration.

Strong communication to explain and present the data as well as backend logic/flow to both technical and non technical audiences

Qualifications:

• BS degree in Computer Science, Data Science or relevant technical field or equivalent
• 3-5 years experience primarily working with data in analytics engineering, data engineering
• Strong proficiency in SQL and experience in data transformation and optimization.
• Python experts on building pipeline automation, logging and debugging
• Strong Database Knowledge of data modeling, schema design, and performance tuning.
• Experience with data pipeline and ETL tools (e.g., Airflow, Prefect).
• Experience with cloud data solutions (e.g., AWS, Azure, Google Cloud).
• Familiarity with Business intelligence tool (e.g. PowerBI, Tableau, Streamlit/Plotly) for data presentation
• Familiarity with data science and machine learning principles and workflows.

What We’ll Offer

• Competitive Salary
• Generous paid time off policy
• 12 paid U.S. holidays per year
• Performance-based bonus
• Private healthcare, optical, dental
• Life Insurance
• 401k plan

Neuron is an Equal Opportunity Employer. Employment opportunities at Neuron are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.

Neuron will never ask to interview job applicants via text message or ask for personal banking information as part of the interview process. Neuron will never ask job applicants or new hires to send money or deposit checks for the company. In case of doubt, please contact us directly at katy@getneuron.com