Hospice Liaison

Job Description

Job description

Are you an experienced Hospice Marketer or sales professional looking to make a real difference? If so, Harmony Hospice wants to hear from you. We are looking for a compassionate, caring and motivated individual to become a part of our team. Our commitment is to 'Life Changing Service' for both our employees and the patients/families that we get to serve, and we would like to invite you to be a part of that. We are seeking a full-time experienced marketer who wants more than just a job.

At Harmony Hospice our core values are:

• Celebration
• Accountability
• Passion for Learning
• Love One Another
• Intelligent Risk Taking
• Customer Second
• Ownership

It is through our team’s dedication to deliver life changing service that we become the “provider of choice” in the community that we serve. A career with Harmony Hospice requires a commitment to making work fun and celebrating successes; delivering and holding each other to the highest standards of care and professionalism; continual learning; treating others as people whose interest matter as much as our own; being innovative while using good judgment. One other thing about our work culture; we know that in order for our patients to receive the care they deserve, we need to put our employees first.

We are pleased that you are considering a career with Harmony Hospice. If you believe that you are a fit for our team and also have the experience and credentials that we are looking for please review the job description, complete the online application and let’s talk!

About the Opportunity

This position is for a full-time marketer who will work to identify referrals in Las Vegas, NV and Henderson, NV.

I.JOB SUMMARY

The Marketing Liaison interfaces with hospitals, skilled nursing homes, assisted living facilities, group homes, outpatient discharge planning services, and physician offices. Provides and acts as a community resource and public relations representative in facilitating safe quality healthcare in our communities.

The Marketing Liaison is expected to generate appropriate patient referrals/ admissions by establishing and maintaining professional relationships with all referral sources.

II.DUTIES & RESPONSIBILITIES

1. Generate business by creating new and maintaining existing relationships with physicians and other medical professionals, community and senior organizations, hospitals, appropriate special interest groups, discharge planners, nursing home professionals, assisted living facilities, and other potential referral sources.

2. Contacts prepares and conducts sales and educational presentations for physicians, businesses and local community groups regarding home care services and benefits.

3. Assists the Director of Business Development and/or Executive Director in establishing organization volume projections in the annual budget and in establishing allocations for the marketing department. Monitors allocation of resources according to budgetary limitations.

4. Continuously conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary volume projections.

5. Exceed client and internal expectations by providing daily communication and creative solutions to problems and bringing a positive attitude.

6. Establishes and maintains positive working relationships with current and potential referral and payer sources.

7. Documents all physician office visits, referral source visits, follow up, phone calls and community outr4each events. A minimum of 50 documented quality interactions per week.

8. Ensures all communications, messaging and branding is aligned with the Harmony Hospice culture.

9. Builds and monitors community, customer, and payer/patient perceptions of Harmony Hospice as a high-quality provider of services.

10. Strategic planning including identifying opportunities for additional or improved services to address customer needs.

11. Maintains comprehensive working knowledge of Home Health and Palliative Care and Hospice markets including government agencies, major payer groups, key referral sources, and competitor’s market positioning.

12. Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel.

13. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Cornerstone Healthcare, Inc.

14. Monitors and reports cost effectiveness of marketing efforts.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description.

III.JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)

1. Bachelor's degree in Marketing, Business Administration, or related field preferred but not required.

2. At least three years’ experience in health care marketing preferably in hospice care operations.

3. Demonstrated ability to work independently to increase business targets, obtain contacts, and maintain relationships in the communities.

4. Ability to market and deal tactfully with customers and the community.

5. Able to maintain an organized approach to territory management and work with limited supervision.

6. Demonstrates good communications skills, negotiation skills, and public relations skills.

7. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.

Job Type: Full-time

Salary: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• On call

Supplemental pay types:

• Monthly Incentive Pay

Ability to commute/relocate:

• Las Vegas, NV: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hospice Marketing: 1 year (Preferred)
• Healthcare Marketing/Sales: 3 years (Required)

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Travel reimbursement
• Tuition reimbursement
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Travel requirement:

• Travel

Work setting:

• Hospice

Work Location: On the road

Visit Original Source: