Desktop Support Specialist 4

Job Description

JOB DESCRIPTION

Position Summary:

The End User Services (EUS) AMR Business Analyst will be a key member of the Global GIS team based out of our San Diego Headquarters.

Responsibilities:

• End-to-end management and oversight of all AMR Region purchasing within GIS End User Services, including procurement, receipt of goods, invoicing, and payment. Tracking activities against the approved budgets.
• Proficiency in ServiceNow to facilitate reporting of operational metrics.
• Lifecycle management of all IT Assets within GIS End User Services, including Computers, Mobile Devices and Peripherals. Maintaining healthy stock levels based on demand & supply chain lead times.
• Maintain strong Vendor relationships, performing regular operational reporting.
• Responsible for regular audits against internal asset management systems.
• Strategic input into regional inventory management.
• Drives continuous improvement on processes and systems related to procurement, asset lifecycle management, and inventory control.
• Maintain the regional Hardware standards in conjunction with the global EUS team and GIS End User Computing function.

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Preferred Requirements:

• Experience in Supplier Management, Strategic Sourcing, Procurement, and Supply Chain.
• Experience creating, documenting, and improving process lifecycles.
• Experience working across multiple departments and organizations.
• Exceptional attention to detail.
• Ability to manage multiple responsibilities in a fast-paced environment.
• ITIL, Service Management or CMDB background.
• Strong oral, written, and presentation skills; ability to communicate across all levels.
• Good organizational and time-management skills.
• Be a champion for change; always pushing iterative improvement.

All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodation for additional tasks and responsibilities.

Preferred Experience/Education:

• Bachelor’s degree from an accredited college or university or equivalent work experience.
• Experience working within procurement and asset management.
• Experience working within an IT organization.

Job Type: Full-time

Pay: $28.00 - $36.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 4 years
• 5 years

Schedule:

• Monday to Friday

Ability to Relocate:

• San Diego, CA 92122: Relocate before starting work (Required)

Work Location: In person

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