Job Description
Please ensure sure your internet browser is updated to the latest version. Candidates have experienced issues with submitting applications from older browser versions.Department: Coffee Service Division
Reports To: Area Sales Manager or Territory Sales Manager
Travel Required: Daily travel between company location and customer establishments
Why Work at Community Coffee?
Community Coffee Company is the #1 family-owned and operated retail coffee brand in America. Rooted in family and tradition, yet always looking to the future, you can expect a fast-paced environment that is both challenging and rewarding. Join us and make your passion your profession!
Position Overview
As the Route Relief Representative, you will assist the manager in planning and relieving assigned routes.
Function Related Activities/Key Responsibilities
- Works with sales manager to plan route relief schedules in advance
- Performs route relief to deliver products, equipment and supplies to existing customers
- Solicits existing customers to purchase additional products
- Collects payments from customers.
- Maintains proper selection and inventory of products for each customer
- Records and maintains sales, inventory and delivery information
- Responsible for loading and maintaining truck inventory
- Ensures freshness of products on shelf
- Ensures customer satisfaction
- Responsible for maintaining coffee brewing equipment on route
- Participates in tradeshows and special events to promote the company's products and services
- Responsible for route’s daily bank deposits
- Cleans truck and performs routine maintenance
- May be requested to perform different or additional duties as assigned
- High School diploma or equivalent required
- Must achieve passing score on aptitude test in lieu of High School diploma or equivalent
- One year of relevant customer sales and service experience
- Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources.
- Route sales and cold calling experience in DSD environment preferred
- Must be at least 21 years of age
- Valid Driver’s license required; A Commercial Driver’s License (CDL) required for vehicles 26,000 lbs or greater
- Acceptable driving record
- DOT medical certification required
- COVID vaccination required
- Successful completion of pre-employment physical
- Strong communication and organizational skills
- Self-starter
- Team oriented
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will service/sell to approximately 20-30 customers per day and is required to do the following :
- regularly required to use hands to finger, handle, or feel and reach with hands and arms;
- frequently required to stand, walk; climb or balance; regularly has to stoop, kneel, crouch and/or crawl;
- regularly required to get in and out of a vehicle.
- must be able to frequently lift 35 pounds and occasionally lift up to 40 pounds.
- occasionally push or pull up to 100 pounds using a rolling pallet or similar equipment, often up or down a slight incline or ramp.
- specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- Field Sales Environment: While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and in outside weather conditions and is occasionally exposed to fumes or airborne particles; The noise level in the work environment is usually moderate, but may be moderately loud in warehouse areas.
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Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program.
Community Coffee Company and its subsidiary companies will provide equal employment opportunities to all applicants and employees without regard to an applicant’s or employee’s race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Community Coffee Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. Community Coffee Company will also provide reasonable accommodations to allow an employee to perform the essential functions of a position, as required by applicable law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
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