Job Description

About SERVPRO:

SERVPRO is a leader in the emergency restoration industry, specializing in restoring homes and businesses affected by disasters such as floods, fires, smoke damage, mold, and more. We are dedicated to helping our clients recover from challenging situations, restoring both their properties and their peace of mind. Our mission is to save businesses and homes from the brink of destruction and to safeguard our customers’ most valuable possessions.

Position Overview:

We are looking for a Business Development Representative who is passionate about building lasting relationships and serving as a trusted resource when disaster strikes. In this role, you will connect SERVPRO with potential clients, ensuring that we are the first name they think of when emergency restoration services are needed. Unlike traditional sales roles, this position focuses on creating genuine connections, not pushing products.

Key Responsibilities:

- Relationship Building: Engage in daily communication with centers of influence (COIs) such as insurance agents, property managers, and business leaders, establishing rapport and maintaining strong professional relationships.

- Client Engagement: Facilitate face-to-face meetings, attend networking events, and actively participate in social media engagement to expand SERVPRO's reach and visibility.

- Sales Strategy: Work collaboratively with a small, dedicated team to set and exceed sales targets, develop new business opportunities, and drive revenue growth.

- Customer Engagement: Create and present Emergency Ready Profiles, emphasizing the importance of disaster preparedness.

- Professional Development: Participate in continuous learning and development through online training and hands-on experience.

- Customer Satisfaction: Manage and resolve any customer concerns, ensuring a high level of client satisfaction throughout the restoration process.

- Compliance & Safety: Adhere to all safety and risk management guidelines, both in the office and while traveling to meet clients.

Qualifications:

- A minimum of 2 years of experience in sales, marketing, or customer service, with a proven track record of achieving growth and sales targets.

- Exceptional verbal and written communication skills, with the ability to engage effectively with a diverse range of individuals.

- Strong organizational skills, attention to detail, and the ability to plan and manage multiple tasks efficiently.

- Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and familiarity with digital communication tools.

- Strong interpersonal skills, with the ability to build rapport quickly and connect with new contacts in challenging situations.

- Experience with professional sales or marketing associations is a plus.

- Valid driver's license and the ability to pass a background check in accordance with applicable laws.

Why Join SERVPRO?

- Make a meaningful impact by helping individuals and businesses recover from life-altering events.

- Be part of a supportive, fast-paced team that values collaboration and innovation.

- Enjoy a career that combines relationship-building with opportunities for professional growth and success.

If you're a proactive, driven individual who thrives on exceeding expectations and making a difference in the lives of others, we invite you to apply and become a part of the SERVPRO team!

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Expected hours: 40 – 50 per week

Benefits: