Technical Sales Representative

Job Description

Summary:

Valve Teck, Inc. is a leading manufacturer of manual and automated valve products and accessories. Since our incorporation and founding in 1990, we have served the industrial, commercial HVAC, steel process, pharmaceutical, and food and beverage markets. Our valves, actuators and accessories are sold worldwide to support mission critical and demanding applications in today’s challenging engineered systems.

Valve Teck, Inc. is a Memphis, TN based valve manufacturer is looking for a mechanically-inclined, self-starter to handle technical inside sales / customer service for valves, actuators and accessories.

Our team has been servicing the valve industry for over 30+ years. We are a close knit family company that works together to provide the best service to both new and existing customers. Our employees enjoy a friendly, team oriented, supportive atmosphere while providing exceptional service to our customers.

We pride ourselves in hiring individuals who will maintain professional, courteous, honest and helpful relationships with all existing and potential customers. If you are interested in joining a growing company who is a leader within the industry through providing solutions to our customers and a safe environment to our employees, then this is the right opportunity for you!

Job Title:

• Technical Sales Representative
• Business Hours: 8:00 AM to 5:00 PM - Monday to Friday

Primary Responsibilities:

• Interacting with customers, utilizing mature and professional etiquette over the phone or through email, providing the technical customer service and support needed to generate and close sales

• Assist customers in identifying what products they need

• Receive and review customer inquiries, requests, and correspondences

• Gather necessary information and data for processing sales orders and quotes generated through phone and/or email transactions

• Investigating and resolving customer problem and concerns

• Research inventory items for customer orders

• Maintain files of required records and documents received, sent and associated with sales orders

• Additional responsibilities may appear depending on the workflow for the day – i.e. (Entering purchase orders, answering the door for customers in will call, re-organizing / keeping work area clean, etc.)

Required Skills:

• Strong interest in technical sales

• Mechanically inclined

• Exceptional interpersonal skills with the ability to make a significant connection with a diverse array of customers over the phone

• Proficient with Microsoft Outlook, Word and Excel in addition to basic computer skills

• Ability to multitask and detail orientated

• Effective communication (verbal and written) skills

• Willing to learn and possess a determination and drive to succeed

• Must be flexible in regards to work flow - i.e. (Understanding which tasks take priority over others)

• Ability to maintain a positive attitude amidst adversity

Note: Inside Salesperson must be clean cut, drug free, and have a clean driving record

Benefits Package:

• Competitive salary

• Excellent medical insurance

• 401 (K) Employer contributed account

• Life Insurance

• Paid vacation and holidays

• Casual dress code / Non-hovering work environment

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities

Work Location: In person

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