Job Description

We are a fast-growing business consulting firm taking over the Southern LA area and looking for the next great addition to our Customer Service Team. Our company made more than a splash in our drive for pure success. With both recent and upcoming expansions, we are expanding our Customer Service team to ensure guaranteed support for our clients and staff.

As the Customer Service and Sales Representative, you will determine eligibility, process orders successfully, and build reliable, trusting relationships with those wishing to move forward with the products and services recommended. At the heart of every interaction, we aim to provide a level of service that goes well beyond our customer's expectations. We firmly believe that all customers should feel heard and appreciated. The same goes for our employees, which is why we support all of our Customer Service and Sales Representatives professionally and personally. We have our eyes set on finding a determined Customer Service and Sales Representative to grow infinitely within our firm. We pose the question, are you ready for that next big challenge in your career? If so, our Customer Service and Sales Representative role is the ideal career path for you!

The Customer Service & Sales Role Must:

Understand each consumer needs and tailor unique solutions reinforcing the benefits of our service, product offerings, and enrollment process to drive sales
Act as the primary point of contact for all new customers during the order and setup process
Building customer loyalty through exceptional listening, consultative relationship building, resourcefulness, and comprehensive knowledge of our client's services
Communicate with customers with a high level of empathy and sincerity and process orders quickly and efficiently
Manage sensitive customer information and adhere to all compliance standards related to servicing and enrollment practices
Use provided resources and sales tactics to identify custom solutions and anticipate customer needs in our commitment to maintaining the first point of contact resolution
Meet and exceed performance standards set by Senior Management that include customer survey results, sales rates, quality goals, compliance regulations, and productivity targets

We'll Be Looking For Our Customer Service and Sales Representative To Have:

Minimum of high school diploma or equivalent, college degree or currently pursuing preferred
Proven success in a customer service and consultative sales environment
Ability to work cohesively with sales teams to achieve common sales targets
Passion for people and developing genuine relationships
Enjoys a fast-paced (fun) working environment
Reliable and able to work flexible full-time hours
Intelligent, mindful, and humble

Job Type: Full-time

Pay: $700.00 - $1,200.00 per week

Benefits: