Job Description
Overview:
Job Duties:
What We Do
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.
Who We Are
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
Why You Should Join Us
You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.
Responsibilities:
The Technical Business Development Manager (BDM) for strategic enterprise accounts is responsible for identifying new opportunities for Dell's data center solutions including server, storage, hyper converged infrastructure, data protection, cyber recovery and APEX in their assigned account set. The BDM is responsible for the growth of sales and consumption within Connection’s existing customer base through targeting white space and enabling Connection’s non-technical sales reps to identify new opportunities through education. The BDM researches accounts to identify and build relationships with key customer contacts such as IT VP, infrastructure manager, storage engineer, server administrator, VMware administrator, backup specialist, and cyber security roles. The BDM meets in person with customers and the customer’s Dell field accounts teams. Attends training events such as Dell Technologies World. The BDM is responsible for building quotes for Dell’s data center portfolio of products using Dell’s Online Solution Configurator tool and coordinating with Connection’s other subject matter experts such as Field Solution Architects to provide our customers with a white glove experience. The BDM builds relationships with Dell’s field teams and Connection’s account executives assigned to their accounts through earning their trust and respect along with regular communication cadence. The BDM identifies, forecasts, and pursues opportunities through the entire sales cycle, from opportunity creation to the sales close. The BDM works daily to prospect, identify key opportunities, and deliver the Connection/Dell value proposition across their customer base. The BDM constantly seeks self-improvement through gaining technical knowledge and relationship building skills.
Job Duties:
- Provides territory intelligence and is the critical go-to resource for the Sales team's Dell data center opportunity development.
- Identifies, forecasts, and pursues opportunities through the entire sales cycle, from opportunity creation to the sales close.
- Prospects and identifies opportunities, delivers the Connection/Dell value proposition to expand sales of Dell data center product portfolio.
- Develops and maintains strong relationships with customers, Dell account teams, and Connection’ sales and field architect teams.
- Develops and executes account strategies to exceed quarterly goals and quotas.
- Minimum of 6 years of experience in IT / technology sales with an emphasis on developing and growing customer accounts
- Technical knowledge of Dell data center product portfolio with ability to create quotes using Dell's Online solution Configurator
- Negotiation skills with the ability to close sales
- Proven experience with Account Management, including generating new orders, managing monthly recurring revenue, and exceeding consumption-based targets
- Ability to handle mutliple requests, respond to rapid change, manage projects, manage detail, manage people and resources, set realistic and achievable goals/objectives and timelines
- Articulate with the ability to express yourself clearly and professionally in written and oral communication
- Adept at proactively finding business opportunities within the existing customer base
- Strategic thinker who anticipates and considers external and internal elements with the ability to develop long-term plans to leverage resources
- Organized and can document activities, anticipate problems, plan schedules, and monitor performance according to priorities and deadlines
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