Job Description
WCD (formerly West Canadian Digital Imaging) is a leader in digital on-demand printing and information solutions, headquartered in Calgary, Alberta. We help our customers transform their business, empower their people, and share their story through our leading-edge technology, expansive network of resources, and entrepreneurial spirit. As a proud 70-year-old, Canadian-based private company, our rich history and deep roots in the community have forged lifetime relationships with clients, partners, and staff across Canada. We breed a caring culture centered on teamwork, excellence and creativity, and our diverse range of career opportunities support our people to expand their knowledge and grow their career. Join our team to be part of a growing organization with an entrepreneurial spirit.Office Services Clerk
Role Overview
Reporting to the Site Manager, the incumbent is responsible for ensuring that all WCD customers receive helpful, consistent, and exceptional customer service in various job capacities as needed.
Great opportunity to learn multiple positions.
Key Results
- Provide back up support for key roles within our client environment
- Assist with various projects/overflow work as required
- Perform varied tasks
- Coordinate completion of printed materials offsite
- Ordering Business cards
- Data Entry
- Sort & distribute intercompany mail throughout the plant site
- Sort mail into appropriate bins at each building
- Track incoming/outgoing shipments as required
- Delivery of copy paper and stationery orders
- Provide same day delivery service to and from Red Deer driving our company van
- Order and stock stationery cabinets across site.
- Order copy paper and specialty items are required
- General cleaning/organizing of the storage area
- Monitor toner levels, Replace as required
- Order & maintain all toner supplies for prompt replacement
- Track & record all toner change data for reporting
- Receive and place orders for Catering requests
- Validate and Update Distribution lists
- Address, log & resolve complaints with vendors
- Arrange for maintenance, repairs or replacement of equipment
- Reconcile invoicing & process for payment; Interface with supplier to correct invoice discrepancies
- Maintain list of all vendor equipment
- Assist with orientation for new vendors
Education
- High school diploma or GED is a requirement.
- Post-secondary education in a related field is an asset.
- A solid understanding of computers and office equipment is a requirement.
- Must adapt to changing environments, work with a variety of people and have the flexibility to cover various positions on short notice.
- Strong ability to remain organized and manage multiple projects and duties
- Skills to be detail-oriented is a requirement.
- Strong fluency in English written and verbal skills is a requirement.
- Exceptional customer service ethic is displayed in the passion for the work.
- Ability to desire to perform different functions daily as required
- Ability to lift up to 50 pounds
- Personal transportation is required as the site is located in a rural area.
- A valid Alberta drivers license is required
- To maintain our value of health and safety this position is subject to pre-employment drug testing as per our Health and Safety Policies and Procedures
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