Technical Inside Sales Representative

Technical Inside Sales Representative

Location: Onsite, 5 days a week in Everett, Washington

Company: Unit Process (UPCO), a division of Bray Sales, Inc.

Compensation:Starting wage of $34/hour plus sales bonus

Position Overview:

Are you a driven customer service and inside sales professional seeking a growth opportunity in a dynamic environment? Join our team at Unit Process (UPCO) and be part of a strong community that supports and celebrates each other’s professional successes. As a Technical Inside Sales Representative, you will be the face of UPCO, serving as a vital liaison between our customers and internal teams.

Key Responsibilities:

• Directly communicate with assigned customer accounts to address inquiries and process sales orders using Bray’s computer systems.
• Collaborate with internal departments to provide technical information, order updates, and expedite orders as needed.
• Resolve customer issues and find effective solutions while maintaining strong relationships.
• Engage in constant communication with our distribution network through emails and phone calls, demonstrating customer finesse and empathy.
• Participate in comprehensive training on Bray’s products, systems, and processes to enhance service delivery.

Ideal Experience:

• 2 to 5 years of inside sales/customer service experience in an industrial environment, preferably in valves and flow control products.
• Strong interpersonal skills for effective communication in person, on the phone, and via email.
• High computer literacy and proficiency in Excel and MS Word, with experience in ERP/MRP systems preferred.
• Technical understanding of industrial manufacturing, with valve sizing and application experience.

Qualifications:

• Permanent work authorization for the USA is REQUIRED.
• Preferred Bachelor's Degree or equivalent relevant education/experience.
• Excellent documentation skills and a well-organized approach to tasks.
• Outstanding oral and written communication skills.

Why Work for Us?

At Bray International, we are the leading provider of industrial valves, actuators, and related control products, renowned for our innovative flow control solutions worldwide. Joining our team means becoming part of a company that values excellence, integrity, and collaboration.

What We Offer:

• Competitive Pay Plans
• Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:
  • Medical, dental, vision, and life insurance
  • Paid holidays and vacation
  • 401(k) plan with matching contributions
  Healthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.
• Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.
• An Exceptional Company Culture: Bray is a Family-owned and operated business with over 30 Years of Engineered Excellence

Join Bray International and be part of a dynamic team dedicated to shaping the future of flow control solutions!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)