Job Description
About the Team
Uber Eats is revolutionizing instant delivery and making dining effortless: from eating locally to ordering groceries or to celebrate with a bottle of wine. The options are endless. Working at Uber Eats means delivering on all possibilities, not just for customers, but for merchants trying to grow their business and for delivery people searching for earnings opportunities.
About the Role
We are looking for an outstanding individual to join our US & Canada Strategic Operations team who is passionate about designing and building creative solutions to our most complex problems. You will work closely with our Leadership Team, and drive alignment across the entire organization, including Product, Engineering, and Customer Support.
In this US&C Strategic Operations role, you will help shape the strategy and optimize Delivery operations in one of our verticals across Eater (consumer), Courier (supply partner), Marketplace, Merchant, and Sales Operations. You'll design and lead high-impact projects and experiments to drive growth and efficiency.
This role will partner closely with Product, Territory (Local) Operations, Finance, Marketing, Tech, and Customer Support teams to execute key priorities and measure results.
What You'll Do
For Chicago, IL-based roles: The base salary range for this role is USD$91,000 per year - USD$101,500 per year. For New York, NY-based roles: The base salary range for this role is USD$101,000 per year - USD$112,500 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$101,000 per year - USD$112,500 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
Uber Eats is revolutionizing instant delivery and making dining effortless: from eating locally to ordering groceries or to celebrate with a bottle of wine. The options are endless. Working at Uber Eats means delivering on all possibilities, not just for customers, but for merchants trying to grow their business and for delivery people searching for earnings opportunities.
About the Role
We are looking for an outstanding individual to join our US & Canada Strategic Operations team who is passionate about designing and building creative solutions to our most complex problems. You will work closely with our Leadership Team, and drive alignment across the entire organization, including Product, Engineering, and Customer Support.
In this US&C Strategic Operations role, you will help shape the strategy and optimize Delivery operations in one of our verticals across Eater (consumer), Courier (supply partner), Marketplace, Merchant, and Sales Operations. You'll design and lead high-impact projects and experiments to drive growth and efficiency.
This role will partner closely with Product, Territory (Local) Operations, Finance, Marketing, Tech, and Customer Support teams to execute key priorities and measure results.
What You'll Do
- Proactively identify opportunities for performance improvement in your area of ownership, ranging from growing supply and demand, segmenting our customer base, improving our merchant experience, or one of our many delivery priorities
- Identify, scope, and recommend a solution, then take ownership for delivering on the project and the outcomes, as well as keeping leadership informed of progress
- Take accountability for project outcomes, ensure delivery on critical project metrics, and keep others informed of progress
- Analyze sophisticated data, build models, and aggregate insights to drive key business decisions and policies
- Advise senior leadership on long-term strategy and decision making by defining critical metrics, developing dashboards, and providing strategic insights
- Work with Product teams to guide the development of our solutions based on business and customer needs. Project manage cross-functional work streams for key Product roll-outs across the US and Canada. Set and measure key performance indicators for roll-outs you oversee.
- Collaborate and work cross-functionally with other Operations teams as well as with Product, Data Science, Sales, Marketing, Finance, and Customer Support to ensure insights inform broader critical initiatives
- 2+ years of professional work experience
- 2-4 years of professional work experience in a related field, such as consulting, investment banking, strategy, operations, or analytics
- Strong Excel/Google Sheets and SQL proficiency
- A proven track record of collaborating across departments and all levels of leadership
- The ability to communicate with technical and non-technical audiences
- Analytical orientation, with an aptitude for framing business questions with data, translating business needs into strategies, and executing tactics and process improvements You are skilled at project and process management such that you can easily balance urgent versus important requests, you can operate autonomously, and you flourish with ambiguity
For Chicago, IL-based roles: The base salary range for this role is USD$91,000 per year - USD$101,500 per year. For New York, NY-based roles: The base salary range for this role is USD$101,000 per year - USD$112,500 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$101,000 per year - USD$112,500 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
Visit Original Source:
https://www.indeed.com/viewjob
