Job Description
SinglePoint is actively seeking individuals who are passionate about contributing to our organization's success while advancing their own professional growth. Join our team and experience a motivating and inspiring workplace where you can make a difference for our valued clients. We are committed to fostering a fun and supportive environment that helps shape you into an exceptional professional. Become part of a company that prides itself on delivering exceptional services to our esteemed clients.
Train and work remotely! We are actively searching for candidates located in Newfoundland and Labrador for a fully remote opportunity.
Successful candidates MUST be available to start May 13, 2024.
This is a permanentfull-time opportunity that operates any five (5) days a week with a rotational schedule between the operating business hours of:
Monday to Sunday: 9:30AM to 11:30PM ADT (Monday to Sunday: 8:00AM to 10:00PM EST)
Successful candidates must provide and use their own equipment. As a condition of employment, the device must meet the requirements. Interested applicants are required to provide proof of minimum specs. (outlined below) by attaching their validated completion. We offer a TAX-FREE equipment reimbursement program of up to $200.
The device must:
- Support Windows 10 (1803 or higher)
- Have at least 8GB of RAM (memory)
- Have at least 500MB of free space (storage/HDD)
- Minimum internet speed at least 10mbps
- Webcam
- Headset
Responsibilities
- Provide insights for product or service refinement to align with client specifications
- Evaluate clients' requirements, propose suitable goods or services, and negotiate pricing and sales conditions
- Identify and engage prospective clients
- Cultivate and nurture sales connections with existing clientele
- Estimate installation and maintenance expenses for equipment or services
- Manage sales agreements and uphold client databases
- Collaborate with clients post-sale to address concerns and deliver ongoing assistance
- Resolve technical issues pertaining to equipment functionality
- Foster and update technical expertise on products or services to elucidate features and address client inquiries
- Potentially offer instruction on equipment operation and upkeep
Qualifications
- Flexibility to work various shifts
- Strong organizational skills and active listening abilities to determine the most suitable course of action
- Exceptional attention to detail with excellent written and verbal communication skills
- Proficiency in computer usage and data entry
- Prior experience in customer service, with a preference for experience in accounts receivable or contact centers
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Sales experience is considered advantageous
- Physical presence in the province of employment is mandatory; the use of personal VPN services or IP maskers on company networks is strictly prohibited
- College diploma or university degree is considered an asset
Compensation: competitive hourly wage and eligible for bonuses and full commission
- $15.60 per hour plus 4% vacation pay
Perks:
- Never come into the Office – train and work from home within Newfoundland and Labrador
- Equipment reimbursement program up to $200
- Support with immigration and PR applications
- Monthly contests with cash and prizes awarded
- Benefits/Health Care Spending Account
- Fun and Engaging Work Culture
- Perkopolis Discount Program including store discounts, rental discounts, ticket discounts, travel discounts and more!
- Career and Leadership Development - we are looking for top talent individuals that can grow with us!
- In depth training at the start of employment with continuous development and ongoing training throughout
- Rotational work schedule
Join a winning team today!
We are an equal opportunity employer.
Accommodations are available upon request at any point in the selection process. #2
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