Job Description
Why ShipMonk?
ShipMonk is the world's largest 3PL for high-growth e-commerce and DTC brands. Since our inception in 2014, we've operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter most in their businesses. Put simply, ShipMonk helps e-commerce companies stress less and grow more. Headquartered in Fort Lauderdale, FL, ShipMonk has more than 2,500 employees across facilities in Fort Lauderdale, FL, Pittston, PA, Los Angeles, CA, Bay Shore, NY, Las Vegas, NV, Dayton, NJ, Louisville, KY, Fort Worth, TX, Mississauga, Ontario, Canada, Tecate, Mexico, the United Kingdom, and Prague, Czech Republic.
- Product Knowledge Expert: Understand ShipMonk's products' features allowing you to present the benefits accurately and persuasively. We need enthusiastic individuals to be passionate about ShipMonk's products and eager to share the benefits while selling to perspective clients.
- Presentation Skills: Able to facilitate a flawless presentation that engages the customer, interprets and understands the mindset of the listener while providing a consultative approach to negotiate service agreements to close business.
- Relationship Builder: Construct strong relationships with customers that embody the Shipmonk "GSD" attitude.
- Problem Solver: Find that solutions equal customer retention and closed deals. Candidates must use critical thinking to identify an issue and provide solutions that win business.
- A minimum of 2 years of sales, portfolio, account executive or relationship management experience with the proven ability to accelerate account growth and engagement.
- The ability to navigate multiple internal systems and tools and thrive in a fast-paced environment
- The ability to work effectively within a team environment
- Prior experience with Salesforce or similar CRM tool
- Strong written and verbal communication skills
- This role requires an analytical mind that can think innovatively and challenge traditional servicing approaches
- Ability to negotiate service agreements
- Ability to build relationships
- Organizational and time-management skills
- Business acumen
- Enthusiastic and passionate
This is an onsite position required to be in the office 5 days a week sitting local to one of our fulfillment center locations in Fort Lauderdale, FL, Fort Worth, TX, Louisville, KY, Pittston, PA, Las Vegas, NV, or San Bernardino, CA
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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