Job Description
The Account Executive (AE) is the leading force that fuels our growing customer relationships in the North American market. The AE is responsible for driving new and existing client business within assigned territory and customer base to meet or exceed sales quota.
The AE will be responsible for uncovering whitespace opportunities, building relationships across all customer organizations, and educating key stakeholders within the customer base. They need to be consistently growing their pipeline and closing new services and technology contracts. The AE will need to collaborate with internal resources to identify solutions and meet customer needs.
The ideal candidate is a goal driven and highly motivated self-starter with experience selling advanced technology solutions including Server, Hybrid Cloud, Networking and Storage, attached managed services as well as professional and infrastructure services.
Duties and Responsibilities
Source new business for CompuCom by generating demand for renewals and additional services/products for existing customers and utilizing a variety of prospecting tools/digital techniques to support demand generation efforts. Accountable for the business results including growth, margin, and profitability.
Perform cost-benefit/needs analyses, create proposals/solutions (including SOW), etc. to meet the needs of existing and potential external customers (including defining new growth account plans and driving sales pursuits), and close sales. Achieve sales quotas within assigned area.
Identify and build relationships/effective partnerships with customers. Design and deliver value-added sales presentations (ie. brackets, 1-1s, power points, etc) to key decision-makers, industry experts, etc. Acts as a liaison between customer and the company to resolve issues and close sales.
Identify and build relationships/effective partnerships with internal key stakeholders/partners and internal resources (including Consulting, Marketing, Proposal Services, etc.).
Maintain CRM (salesforce.com) including ensuring all data is complete/up to date/accurate. Ensure completion of order entry/invoicing/customer processes for all ongoing customer business.
Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the company.
Basic Qualifications
Bachelor’s Degree in Business, Information Technology, or related field.
6+ years of related experience.
Experience working with customer relationship management at multiple levels including VP/CIO.
Experience leading teams in a matrixed organization including experience in overseeing multi-delivery. Industry Knowledge of IT services and major OEM technologies.
Excellent sales, account & delivery skills with relevant IT/Product categories.
Experience preparing, writing, creating, and delivering value-add sales solution presentations and proposals.
Ability to navigate digital tools including social media platforms.
Preferred Qualifications
History of successfully selling into Fortune 1000 companies.
Understanding of (or ability to quickly learn) service desk, dispatched services, life cycle services, Microsoft modern desktop, collaboration tools, and major OEM technologies and solutions.
Our benefits include:
- Health Insurance (Medical, Dental, Vision)
- Basic Life/AD&D
- Employee Assistance Program
- Paid Holidays
- Paid Time Off
- 401(k)
- FSA/HSA Pre-Tax Benefits
- Discounts
- Life/Disability Plans
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
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