Job Description

A great experience starts with you!

Join our team to help create and develop the future of live entertainment and sports in Orange County!

Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.

Mission: To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.

Vision: We will be the social and entertainment center of Orange County – a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community.

Job Title:

IT Business Analyst

Pay Details:

The annual base salary range for this position in California is $88,000 to $110,000 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate’s geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations.

We are seeking a detail-oriented and results-driven Business Analyst to join our dynamic team. The ideal candidate will have a strong background in analyzing business processes, identifying business requirements for new technology implementations or optimizing existing technology solutions, and developing strategies to enhance operational efficiency. Experience with implementing leading CRM, Business Intelligence, Property Management or ERP systems is highly desired. This role requires excellent communication skills and the ability to work collaboratively with cross-functional teams to achieve business objectives.

Responsibilities

Business Requirements Collection

Support and partner in the identification and prioritization of business requirements for future technology solutions.
Champion the cultivation and refinement of these business ideas into actionable implementation plans including deliverables such as: business case, detailed requirements, fit gap analysis, change management and user training needs, and vendor fit analysis.
Cross-Collaboration with stakeholders to identify, analyze, and document business requirements
Conduct interviews, workshops, and surveys to gather information.

Process Analysis

Analyze existing business processes and workflows to identify inefficiencies and areas for improvement
Develop process maps and documentation

Solution Design

Work with IT and other departments to design and implement solutions that meet business needs
Ensure solutions align with company goals and industry best practices
Help design, document, and maintain system processes for the support knowledgebase

Data Analysis

Analyze data to identify trends, patterns, and insights that can inform business decisions
Understand and ensure data integrity and protect sensitive information
Develop reports and dashboards to communicate findings to stakeholders
Report on common sources of technical issues or questions and make recommendations to IT team

Testing/Validation, Training and Support

Develop and execute test plans to ensure solutions meet business requirements
Coordinate user acceptance testing (UAT) and address any issues that arise
Support technical implementation activities by defining and performing the appropriate quality control processes related to testing, validation, and deployment efforts
Develop process documentation, standard operating procedures (SOPs), and training materials to support process standardization and knowledge transfer
Assist in supporting change management responsibilities such as providing training and support to end-users regarding procedures, and best practices

Continuous Improvement

Identify opportunities for continuous improvement in business processes and end-user technology solutions
Collaborate effectively with colleagues across the business and technology landscape
Stay current with industry trends and best practices

Skills

Bachelor's Degree with 4+ years of experience as an IT-focused business analyst or project manager
Proficient knowledge in generating business requirements, data integration needs, execution dependencies, and process documentation
Demonstrates strong teamwork and a poised, professional, positive demeanor
Excels as an innovative problem-solver, implementing creative solutions and takes initiative
Strong collaborator – works well across departments
AI Toolset Knowledge is preferred
Possesses exceptional written and verbal communication abilities
Adapts well to changing demands and priorities, thriving in ambiguity
Proficiency in business analysis tools and software (e.g., Microsoft Visio, Excel, Miro)
Experience with project management methodologies (e.g., Agile, Waterfall) is a plus
Ability to work independently and as part of a team
Ability to learn and adapt to new software and technology
Commits to delivering exceptional customer service with personal accountability Will work side-by-side with super users across different business divisions

Knowledge, Skills, and Experience

Education - Bachelor's Degree

Experience Required – 4+ Years

This position is on-site.

Company:

OC Sports & Entertainment, LLC

Our Commitment:

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Thanks for your interest in becoming part of ocV!BE!

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