Job Description

Job title: Demand Planner (12-Month Contract)

Reports to: Senior Manager, Demand Planning

Company overview

Shiseido was founded in 1872 as Japan’s first Western-style pharmacy in the upscale Ginza district of Tokyo and is one of the oldest cosmetic companies in the world. With over 140 years of dedicated service, superior products and unparalleled technology, Shiseido’s mission is to identify new, richer sources of value and use them to create beauty in the lives and cultures of those it serves.

At Shiseido, we hold a traditional Japanese value of “Omotenashi”, the spirit of welcoming and care that cannot be translated in words. Through this spirit, we practice thoughtfulness, dedication to the needs of others and meticulous attention to every aspect of our products and service.

Job purpose

This role is part of the Shiseido brands Sales and operation team and will support sales and responsible for inventory availability.

Duties and responsibilities

Forecasting and Demand Planning

Gather, analyze and validate data that will be used in preparing forecasts
Assist in developing integration plans to migrate multiple business groups into single demand planning process
Work with regional Supply Planners and Order Management to manage exceptions caused by significant, unexpected events
Utilize MS Excel and AS400 to develop demand plans to maximize business targets (Sales, Inventory, Customer Order Fulfillment)
Monitor demand changes related to product transitions, identify potential risks, provide recommendations to mitigate risks, and project end of life inventory exposure
Work with Product Managers, Product Development and Operations to forecast demand for new products; and successfully transition them to Production
Preparation and transmission of purchase order as required, and provide visibility to delays and shortages through weekly reporting
Measure and report on forecast accuracy
Consult with Product Managers, Product Development, Sales, Finance and Operations to obtain relevant data and insights on demand
Evaluate sales opportunities against forecasted demand and highlight any potential risks including material availability and production capacity

Inventory Management

Develop and maintain an inventory and replenishment plan that supports our service levels while minimizing inventory exposure
Monitor and coordinate inventory movement between vendors and warehouse.
Manage inventory levels of both POSM and FG to meet corporate goals
Support both POSM and finished good promotional activities (BOM)
Identify current and potential product shortages, develop and execute recovery planes, advise interested parties of status and recovery plans
Provide input to the development of inventory policies and parameters to reduce E&O

Reporting and analytics

Prepare reports and data that will be used in the Sales & Operations planning process including assumptions, analysis and recommendations
Provide periodic report on potential risks to inventory availability and on-time arrival of both POSM and finished goods.
Provide periodic report on items with short shelf (18 to 24 month out to expiry date)
Assist in the development, implementation, maintenance of the seasonal master tracker
Maintain and update master files [items, vendors, etc.] including new item setup

Process improvement

Recommend fact-based improvements which increase efficiency and effectiveness, while understanding and balancing the requirements of multiple stakeholders
Develop and deliver process documentation that reflects current business processes and future state requirements
Work with various business groups to understand their demand planning processes
Review, assess, and report on supply and demand variability and identify opportunities to manage and mitigate risk

Qualifications

University Degree or College diploma in Business, Supply Chain Management or related discipline. Professional Designations an asset (CPIM, SCMP)
Strong communication and analytical skills required (written, verbal and presentation) * Strong computer skills and Advanced Level Excel are required
Minimum 2 years of retail related experience
Working knowledge of ERP systems, within a manufacturing environment is an asset
SAP experience preferred
Ability to take on new challenges
Experience with integration planning
Ability to multi-task in a fast-paced environment required
Ability to solve practical problems and deal with a variety of changing situations
Excellent organization, time management, and follow-up skills
Ability to take initiative and exercise excellent judgment

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

We value the diversity of the people we hire and serve. Shiseido Canada is an equal opportunity employer. If you require accommodation during the recruitment process, please advise, so that suitable accommodation can be made. We can be reached at hr@shiseidoca.com.

Job Type: Fixed term contract
Contract length: 12 months

Schedule: