Job Description
Per CCR 249.3, this job control may be used to fill subsequent vacancies.
Are you an enthusiastic and motivated individual looking for a diverse, challenging, and rewarding position in a highly team-oriented environment? Do you enjoy leading and participating in efforts to significantly transform technology operations? Are you a problem-solver who enjoys working with teams to understand issues, determine technology direction, and execute plans to put organizations in the best position for success? Are you looking for an opportunity to learn new skills and technologies, and be a visible contributor as an integral part of a small, fast-paced team who is modernizing many aspects of technology operations? If so, the California Department of Food and Agriculture (CDFA) Office of Information Technology Services (OITS) may be a great fit for you. OITS is seeking conscientious professionals with a proven record as a Business Analyst with experience in IT system and software requirements documentation and ongoing process and staff improvement.
Under the direction of the Information Technology Manager I within the Portfolio & Project Management Section, the incumbent works as a Business Analyst. The Information Technology (IT) Specialist I will work directly with cross-functional teams across diverse divisions to analyze evolving business needs, perform strategic assessments, document complex processes, and capture detailed business requirements. The IT Specialist I is responsible for providing business analysis planning and monitoring, requirements analysis, solution assessment, and requirements elicitation. Additionally, the incumbent will work as a Quality Control and Test analyst responsible for ensuring that all developed and modified applications meet the defined needs of the users and the OITS standards for quality, security, and privacy, consistent with the State standards. The IT Specialist I is responsible for performing pre-user acceptance testing and will work with the users to assist them in accomplishing their user acceptance testing; this includes ensuring there are adequate, sufficient, and user accepted requirements prior to the start of any testing performed and shall verify that the developed solution meets the defined user’s needs.
The position exists in downtown Sacramento. CDFA’s Headquarters office is located at 1220 N Street, Sacramento, California. Regular or recurring telework may occur as part of the incumbent’s ongoing regular schedule in accordance with CDFA’s Telework Policy.
Close to major freeways, light rail and transit stops;
Close to the California State Capitol Museum;
Close to downtown shopping and restaurants;
Close to the Sacramento Convention Center;
Close to the Golden 1 Center.
Please see duty statement for additional information.
Candidates may perform these essential functions with or without reasonable accommodation.
You will find additional information about the job in the Duty Statement.
Working Conditions
The duties of this position are primarily conducted indoors in an office environment. The incumbent will have a workstation with modular furniture, an adjustable rolling chair, a computer with various software programs, a telephone with voicemail, and stationary filing drawers and bins. The position requires the ability to sit for extended periods of time and operate a personal computer utilizing a mouse and keyboard.
The incumbent must be able to give presentations, participate at meetings, and interact with other staff. They must also be able to: push buttons on a keyboard, calculator, photocopy machine, facsimile machine, and telephone; grasp papers, small objects, and manuals; access upper and lower files and cabinets; and exert up to 15 lbs. of force occasionally and/or a negligible amount of force frequently in order to move or position objects.
Travel to various CDFA facilities and sites throughout the State as needed using various means of transportation systems; overnight stays, and weekend and off-shift work may be required.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- INFORMATION TECHNOLOGY SPECIALIST I
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Job Code #:
JC-426919
Position #(s):
018-015-1402-004
Working Title:
Information Technology Specialist I
Classification:
INFORMATION TECHNOLOGY SPECIALIST I
$6,139.00 - $8,228.00 A
$6,751.00 - $9,048.00 B
$7,413.00 - $9,932.00 C
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
The Office of Information Technology Services (OITS) is responsible for the oversight and management of all information technology and telecommunications activities including, but not limited to, information technology, information security, and telecommunications personnel, contractors, systems, assets, projects, purchases, and contracts. OITS is tasked with ensuring compliance with State information technology policy and conformance to State information technology and telecommunications policy and enterprise architecture. The range of services that OITS provides encompasses the areas of Technology Governance, Applications Development Services, Customer Support and Services, IT Infrastructure Operations, Enterprise Architecture, Procurement, and Information Security. OITS provides IT services to over 2,000 employees in eight major program areas as well as executive and administrative staff distributed over 100 locations throughout the State.
Special Requirements
The application must include a completed Statement of Qualifications (SOQ) with responses to all three (3) of the questions below, which must be numbered in the exact order listed. Your response must be no longer than two pages, single-spaced, not less than 12-point font, and it must address how your education, training, experience, knowledge, skills, and/or abilities relate to each question. Resumes and cover letters do not take the place of the SOQ.
1. Describe your Information Technology (IT) education and experience that you feel qualify you for this position based on the classification’s Minimum Qualifications.
2. Describe your work experience and knowledge in soliciting and documenting business and system requirements for State IT projects.
3. Describe your experience as a Business Analyst. Provide a specific example(s) of skills and attributes you have used to be successful as a Business Analyst.
Application Instructions
Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: Until FilledWho May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Food & Agriculture
Attn: Human Resource Branch JC-426919
1220 N Street, Room 242
Sacramento, CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Food & Agriculture
Human Resource Branch JC-426919
1220 N Street, Room 242
Sacramento, CA 95814
ELECTRONIC APPLICATION IS PREFERRED. All mail or drop-off applications must include JC-426919
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications -
A completed Statement of Qualifications (SOQ) must be submitted with your State Application to be considered. The SOQ must follow the specifics as stated in the “Special Requirements” section.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Knowledge of:
- Developing Business and System requirements;
- Organizational Change Management principles, techniques, and methods;
- IT governance principles and guidelines to support decision making;
- Current industry standards, best practices, and trends related to software development life cycle;
- The System Development Lifecycle including the associated methodologies, tools, and processes;
- Principles, methods, and techniques of IT assessment, planning, management, monitoring, and evaluation;
- Basic Project Management principles;
- The State of California Project Approval Lifecycle process;
- Developing Application Testing processes, procedures, templates, and guides;
- Modern application development principles and practices;
- Microsoft Office productivity tools and usage.
Ability to:
- Effectively communicate, both verbally and in writing;
- Communicate effectively with business and technical personnel with various levels of IT knowledge;
- Elicit and document Business and System requirements;
- Develop decision making documents;
- Develop educational material and curriculum based on consideration of the audience skill level and needs;
- Formulate and recommend policies and procedures;
- Perform benchmarking;
- Perform requirement management activities;
- Understand and analyze performance metrics;
- Conduct end-user training;
- Develop clear, accurate, and concise reports, correspondence, issue papers, memorandums, and other types of written communication to document requirements, status, concerns, and decisions;
- Work collaboratively with multiple teams within IT;
- Demonstrate strong interpersonal skills;
- Apply technical knowledge effectively and methodically;
- Be proactive, positive, and open-minded to direction and new ideas, be flexible with shifting priorities and situations.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Rudy Martinez
(916) 208-0046
rudy.martinez@cdfa.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Office of Civil Rights
(916) 654-1005
Civil_Rights@cdfa.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Hard Copy Applications
If you are dropping off or mailing in your application, please use the Examination/Employment Application, STD 678 Revised 10/2023 version.
Additional Information
Please do not include any confidential information such as social security number, marital status, ethnicity, age, salary or disability information on any of the documentation uploaded with your online application.
If the classification you are applying for has an education requirement, transcripts will be required to verify you meet the minimum qualifications of the classification. Please be sure to redact any confidential information before uploading your transcripts.
Upon hire you may be required to provide official sealed transcripts or an original degree or certificate.
Applicants with foreign degrees may be asked to provide an official foreign transcript evaluation which indicates course work is equivalent to a degree from an accredited U.S. College or University.
This position may require a medical clearance.
Alternate Classifications and Training and Development assignments may be considered.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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