Job Description

CRDN is the leading expert in textile, electronic, art, and contents restoration. We serve as part of the emergency response team, working with policyholders, insurance representatives, and contractors to restore peace of mind to our customers after they have suffered a disaster.

CRDN of NW & S Houston is seeking a self-motivated and industry connected individual to join our CRDN family as a Sales Representative for restoration services. This sales position will require the individual to have hands-on restoration experience allowing them to effectively assess residential and commercial loss, present claims solutions to adjusters, and leverage their expertise to build trust and close projects. The sales rep will be the first contact for each restoration job and must have excellent customer service skills.

Job Requirements:

Must be 21 years of age or older
Must have a valid driver's license and clean driving record
Must be comfortable working in challenging environments following fire, water or wind damage
Must speak English and Bi-lingual is a plus
Proficient in MS Office and Excel

Responsibilities:

Develop new business by locating opportunities and generating leads.
Actively prospecting for new contractors through networking, cold calling, and following up on leads generated from marking efforts
Build trusted relationships with insurance adjusters, homeowners and contractors
Effectively communicate with insurance adjusters to advocate for client needs and navigate claims processes.
Maintaining ongoing communication with clients throughout the restoration process addressing any concerns and ensuring a positive customer experience.

Required Skills and Experience:

Previous outside sales experience a must, restoration experience a plus
Knowledge of insurance claims procedures preferred
Excellent verbal and written communication skills
Organized reporting and sales tracking skills
Enthusiastic as well as empathetic to the homeowners situation
Ability to keep open lines of communication with operations to ensure smooth job completion
Must be teachable with a strong desire to learn, and know when to ask questions
Must have established industry connections

Compensation