Patient Account Representative- Billing Office - Treasure Valley Hospital

SCA Health
Boise, ID 83704 (West Vall…
10 days ago
SCA Health
SCA Health
sca.health

Job Description

Overview:
Treasure Valley Hospital is a state-of-the surgical hospital physician owned and managed by SCA Health. We have 16 operating rooms and provide surgical care to patients with Anesthesiology, ENT, General, GYN, Neuro, Ortho, Urology, Cardiac, Radiology needs. Treasure Valley Hospital is a 28-bed, Joint Commission accredited surgical facility located in Boise, Idaho, which is consistently recognized for patient satisfaction. We are a fast-paced, high quality, patient, and safety centered hospital.

At Treasure Valley Hospital we provide exceptional care to all patients, offering a tremendous work-life balance and boasting a culture that is employee and patient-focused. At Treasure Valley Hospital, we pride ourselves on our amazing work culture.

We value collaboration and teamwork for our staff members who all work together closely to ensure seamless and efficient patient care. Our culture is centered around the well-being and satisfaction of both our employees and our patients. As we prioritize the needs and concerns of our staff members, providing them with the support and resources they need to excel in their roles. We understand the importance of maintaining a healthy work-life balance. We are committed to the ongoing professional development of our staff members and provide opportunities for training, continuing education, and career advancement. We believe in investing in our employees' growth and skills, empowering them to provide the highest quality care, recognizing and appreciating the hard work and dedication of our staff.

Treasure Valley Hospital
has a culture of appreciation that motivates and inspires our staff members to continue delivering exceptional care that is essential for our patients. Join our team and experience our amazing work culture firsthand. We are dedicated to creating a supportive and fulfilling work environment where you can thrive both personally and professionally.

Why join SCA Heath/ Treasure Valley Hospital? Consider the following fantastic benefits…
  • Positive work culture
  • Career growth opportunities
  • Comprehensive medical, vision and dental insurance – eligible on Day 1 of employment
  • Paid time off plus 9 paid holidays
  • Maternity/paternity/adoption benefits
  • Employer-paid life and short- and long-term disability insurance
  • Excellent 401(k) Plan
  • Quarterly Bonuses
  • Referral Program Incentives
  • Tuition Reimbursement
  • Employee Assistance Program
  • Employee Wellness Program with quarterly incentives
  • FSA/HSA Accounts
  • Onsite café with discounted employee meals
  • Employee teambuilding events year round
Accountabilities / Responsibilities:
The Billing Specialist/ Patient Accounts Representative Billing Office demonstrates the ability to process claims using multiple systems; organize and handle details with ease; ability to work under established guidelines; ability to set priorities; ability to meet deadlines; ability to communicate effectively with insurance representatives, co-workers, other hospital personnel and patients; answer telephones; research information; ability to update and input data into computer; exercise good independent judgment; ability to work under stress; ability to work with minimal supervision. This position is onsite in Boise, Idaho.


Billing Specialist/ Patient Accounts Representative Responsibilities
:

  • Ensures accurate and timely billing and follow-up on insurance claims using insurance remittance advices, ledgers, outstanding claims report, email, fax, and phone inquiries.
  • Meets and surpasses productivity requirements including timely claim resolution, audits, and follow-up.
  • Demonstrates initiative to resolve issues.
  • Understands how and when to prioritize tasks.
  • Maintains professional standards when interacting with patients, guarantors, and insurance representatives.
  • Maintains patient confidentiality, HIPAA standards.
  • Manages communication in a manner that decreases conflict.
Qualifications:
Billing Specialist/ Patient Accounts Representative Requirements:

  • CPC Certification preferred.
  • Demonstrates a working knowledge of ICD, CPT and HCPC codes and the ability to create claims and assess and resolve claim denials.
  • High school graduate. Previous hospital insurance and patient billing and collection experience required.
  • Understands medical insurance contracts, coverages, limitations, and bundled procedures.
  • Understands third party billing requirements.
  • Understands Workman’s compensation and liability claims.
  • Uses analytical problem solving techniques to reconcile patient balances.
  • Makes decisions based on experience and knowledge.
  • Demonstrates accountability in actions and words.
  • Follows industry best practices as outlined.
  • Contributes to the growth and health of the department.

Min: USD $20.00/Hr. Max: USD $23.00/Hr.

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