Job Description
Umbrella I.T. Services is a growing managed I.T. service provider that has been in business for 11 years.
We help our clients leverage technology to meet their unique goals. We focus on building and maintaining long-term relationships with our clients by providing them with pro-active, process-based I.T. services that they can rely on while developing their own organizations.
We’ve got an incredibly unique service offering and industry leading results, which are contributing factors to our rapid growth.
We are adding to our team to assist in the rapid growth we are experiencing, so if you are looking at a fun, fast paced environment, and the ability to make a real impact on businesses, you may be the right fit!
Why Consider A Career With Us
- At Umbrella I.T. Services we have a passion for solving problems, and fixing things. We’re passionate about getting to know people, how they operate, and learn a deeper understanding of their lifestyle. These values translate into our daily team culture.
- Competitive salary.
- Full benefits package.
- Vacation pay.
- Work directly with senior leadership.
- We have a diverse and talented team to learn from and grow with.
- The work environment is fun, challenging and family oriented.
- We invest in our people and our processes to streamline operations and provide our team members with learning and growth opportunities.
About the Position
The Account Executive role is a mid-level sales position. We are looking for an ambitious and energetic Account Executive to help us grow our customer base and expand our clientele.
You will be the front line of the company and will have the dedication to apply an effective sales strategy and seek new clients for our organization.
The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.
About you:
Are you a driven individual looking to develop your passion for technology, expand your knowledgebase, and provide businesses and organizations with innovative I.T. solutions while working with a growth-oriented team? If so, this opportunity could be for you!
This role is ideal for someone looking to develop into a technical specialist, service desk manager or account manager.
Description of duties:
- Including the following. Other duties may be assigned.
- Demonstrate strong prospecting skills and high activity setting up meetings with prospective clients and closing deals.
- Demonstrate strong phone skills to set new appointments with prospective clients.
- Build long-term relationships with new and existing customers.
- Implement a proven sales strategy focused on sales stages and full sales cycle.
- Negotiate and sign deals to secure new customers.
- Conduct research to identify new markets and customer needs.
- Be a self-starter and actively prospect to secure new customers
- Promote the company’s products/services and effectively sell our products against competing organizations.
- Keep records of sales, revenue, invoices etc. in our CRM, and update relevant information in our CRM.
- Represent the company by consistently demonstrating the understanding and modeling of company’s core values and core focus.
- Stay abreast of and learn about all products, programs, and services available to customers in the territory and for applying or utilizing them whenever appropriate or timely
- Participate in industry events and trade shows occasionally
- Align the overall corporate solution to the client’s business needs, challenges, and technical requirements
- Strong interpersonal and communication skills: written, verbal, and presenting
- Demonstrate strong organizational skills and follow up skills to move deals through the pipeline.
- Work closely with the service and operations team to ensure seamless new customer installations.
- Conduct quarterly Reviews with existing customers
QUALIFICATIONS AND REQUIREMENTS
- Bachelor’s degree.
- Proven working experience as an Outside Sales Representative, sales executive, or a relevant role.
- Experience selling IT Services
- Complex sales skills, negotiation skills, and sales process management skills are required.
- Effective problem solving and decision-making skills.
- Strong communication (verbal and written) and relationship building skills.
- Organization and time management skills.
- Proven track record of consistently meeting or exceeding assigned annual/quarterly/monthly goals and targets.
- Attentive to forecasting and business reporting responsibilities
- Proficiency in using Microsoft Office products; especially Excel, Word, and PowerPoint
- Proficiency in using the Google suite of products
- Experience using CRM software (i.e. Salesforce/HubSpot)
- Proficiency in English
- Ability to build rapport and develop new relationships.
- Time management and planning skills
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Paid time off (4+ weeks per year)
- Vision care
- Work from home (3+ days per week)
- Commuter benefits
Application process:
If you are interested in applying for this position please send us your resume and let us know why you think you’d be a great fit for our team!
Job Type: Full-time
Pay: $75,000.00-$200,000.00 per year
Additional pay:
- Bonus pay
- Commission pay
Benefits:
- Casual dress
- Commuter benefits
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: Hybrid remote in Burnaby, BC V5J 5E2
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