Job Description
- Location:Cincinnati, Ohio
Type:
Contract
Job #9260
Job Title: ServiceNow Software Engineer IV
Duration: through 12/31/2025
Location: Remote
Duration: through 12/31/2025
Location: Remote
Responsibilities:
- Expertise in ServiceNow Discovery, including Service Mapping, features and functionality
- Creates and maintains custom patterns, probes, and sensors to accommodate internal discovery requirements.
- Understanding of network protocols (e.g., SNMP, WMI, SSH)
- Knowledge of CMDB structure and data relationships
- Ability to align discovery data with IT service management processes
- Participates in platform upgrade planning, testing, and validation.
- Strong analytical and problem-solving abilities
- Participate in the design, development, and implementation of enhancements of Service-now instances.
- Document system and application architectures and maintain the Service-Now platform for Enterprise Information Systems (EIS).
- Solid understanding of Agile Framework and ceremonies (e.g., Standups, review, refinement)
- Design, develop, optimize, and enhance Service-now application software to deliver solutions that automate and audit business processes.
- Solid understanding of the application development lifecycle process, including requirement analysis, quality assurance, design, scheduling, implementation, issue tracking, version control release management and deployment.
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