Job Description

Order Processor

Blue Technologies is seeking an Order Processor to join our growing team in Cleveland! Blue Technologies is proud to be Ohio’s leading office technology provider since 1995. We help over 15,000 clients by providing hardware, software, and service in one easy, customized solution so they can focus on running their business. We put our customers at the center of everything we do and strive to hire a workforce who values customer service just as much as we do.

As an Order Processor, you will be responsible for interacting with internal departments (Sales, Operations and Accounting) and be in contact with our customers regarding the order status. You are responsible for managing the entire order flow (including order-entry) by getting ship dates, lead times, and orders back to the Sales department and our customers in a timely manner.

A Typical Day in this Role Includes:

Processing orders according to assigned territories
Reviewing all orders for accuracy and thoroughness, and creating pack slips for warehouse to “pick” equipment
Ensuring that all items and terms of the teams’ orders are executed completely
Scheduling delivery dates
Communicating with sales teams and managers regarding the status of each order
Creating pack slips for back orders
Issuing authorization forms for the pick-up of replaced equipment
Executing the return of traded up machines in E-Automate
Fulfilling billing on orders
Communicating information to A/R for the accurate posting of deposits and checks relating to a new order
Updating the Order Status Report with all current order information
Updating the reports that inform the sales department of outstanding buyout quotes
Creating check requests for payoff of replaced equipment
Finding and coordinating out of state installations with other dealers
Calculating placement commission on all the teams’ sales orders and provide to payroll
Calculating lead fees for the teams’ orders and provide to Payroll
Timely filing of completed orders
Filling in as a backup to the OP and Leasing Manager in their absence