Job Description
Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
Under limited supervision, the MDU Account Representative sells telecommunication services and connectivity solutions to residential multi dwelling unit tenants who reside primarily in an assigned portfolio of properties. These properties are in an environment which is competitive with multi provider availability. MAR employees are assigned property portfolios where there are no property level Point of Lease incentives in place and are accountable for meeting or exceeding sales goals. This is a salaried role with an additional monthly commission plan based on both personal and team performance.
Responsibilities
- Provides quality internal and external customer service surrounding the Company values and focused on client retention
- Sells video, data and telephony, and ancillary products directly to residential clients
- Prospects, cold calls (by phone, email, and in person) and generates new sales opportunities both directly to consumer and through local property management relationships
- Develops and maintains strategic account plans for results attainment by property assigned
- Conducts presentations with clients and provides solutions to meet their needs
- Utilizes products and pricing set at the corporate level
- Updates essential property contact and residential client information in a timely manner
- Ensures customer satisfaction throughout sales cycle, including required follow-up and concern resolution
- Leverages relationships when possible with onsite property maintenance and leasing agents to maximize Altice's preference as the provider of choice at assigned portfolio properties
- Performs other duties as assigned
Qualifications
- Three years of residential or commercial sales experience
- Computer skills including Windows-based applications
- Strong negotiation, problem solving and analytical skills
- Strong people and relationship management skills
- Ability to prioritize and organize effectively
- Ability to analyze accurately with attention to detail
- Ability to work independently and with others
- Ability to comply with all Company safety procedures
- Reliable personal vehicle, valid driver license, car insurance, and a satisfactory driving record.
- Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Preferred Experience - Bachelor's degree or equivalent experience preferred; Consultative selling experience preferred
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
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