Job Description

Robertson Electric is currently looking for an INSIDE SALES REPRESENTATIVE to join our branch in Surrey!

About Us

Robertson Electric Wholesale is a highly respected independent Canadian electrical distributor. Robertson has demonstrated steady and secure growth since new ownership in 2008, proving to be a dominant player in the industries we serve. With a long and successful history, we strive on being first-class and the leader of our industry as an employer, a supplier, and to our new and existing customers. With numerous branches across Canada and ambitious plans for further growth and expansion, Robertson is seeking candidates to join our dynamic Company and be part of our continued success.

Scope of the position

The Inside Sales Representative is responsible for looking after all incoming customer calls, handling customer orders, and communicating with customers regarding quotes, returns, and specs. Duties also include checking inventory for product availability, providing delivery dates to customers, and verifying prices. The Inside Sales Rep will prepare and maintain sales order master files, customer lists, purchase orders with receipts, and make routine decisions according to company policies and guidelines.

Major Responsibilities:

Provide support to all REW branches
Handle incoming and outgoing customer calls in a professional manner
Responsible for handling customer service requests which include order entry, pricing, order maintenance, etc.
Assist and support Account Managers with customer orders and requests
Responsible for quoting customers
Deal with product-related problems that customers may have, such as defective products and the return of products
Responsible for spec products for customers
Responsible for carrying out any other duties assigned by management

Skills and Qualifications:

2-4 years experience working in the electrical industry or equivalent knowledge – Wire & Cable experience preferred
High level of accuracy and attention to detail
Excellent written communication skills and professional phone manners
Able to work in a fast-paced environment

A few reasons why it’s great to work for us

Robertson Electric Wholesale is an established and fast growing company
Competitive salary and bonus
Comprehensive medical and dental benefits
RRSP matching plan
Opportunities for growth and development

Please be informed that the position is conditional upon successful completion of a Mandatory Criminal background check._ We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted._

Job Types: Full-time, Permanent

Salary: From $45,000.00 per year

Benefits: