Vehicle Sales Consultant (Victory Ford)

Victory Ford in Chatham Ontario is looking for Experienced Vehicle Sales Consultants. COME AND JOIN OUR TEAM!

Position Summary:

The responsibilities of the Sales Professional are centered on understanding and meeting customer needs. In order to sell, this person must have a basic knowledge of cars and be able to learn about the prices, models, trims, options, and other variations of the manufacturer’s product. They should also know about the competition’s products and prices. But most of all this person must show caring for their customers and a strong interest in exceeding their expectations. This person must have polished communication skills with customers, including the ability to present the company’s products and the ability to discover, by questioning, exactly what the customer’s needs are.

The Sales Professional is a resourceful negotiator, capable of addressing customer hesitation and resistance. Throughout the selling process, the Sales Professional presents a positive image of the dealership, both in mode of dress and helpful and friendly attitude. The Salesperson, in conjunction with the Sales Manager, determines personal sales goals and the methods by which those goals will be met.



Objectives:

• Treat every customer as a potential lifetime purchaser, communicating a professional image that embraces honesty and concern for customer wants and needs.
• Sell cars to make dealership profit, increase volume and maintain complete customer satisfaction.
• Relate objectives and planned activities to your manager.
• Deliver cars to customers. Ensure the customer understands the operating features, warranty conditions and all related documents to establish customer loyalty.
• Maintain an owner follow-up and prospect development system to encourage repeat, referral and new business.
• Acquaint customers with our Service Department personnel to emphasize the quality and efficiency of the dealership’s operations.
• Recognize that business is built on customer satisfaction and apply oneself to ensuring customer satisfaction.

Responsibilities:

• Greeting customers and establishing a rapport to determine their automotive needs
• Demonstrating vehicle features and benefits
• Conducting test drives and accompanying customers on vehicle tours
• Negotiating price and terms to close sales deals
• Developing and maintaining long-term relationships with customers
• Meeting and exceeding sales targets
• Managing the entire sales process, from lead generation to delivery of vehicles
• Ensuring customer satisfaction through prompt follow-up and excellent communication

Business Skills Required:

• Knowledge of sales procedures, processes, and follow-up.
• Ability to meet and greet customers.
• Ability to effectively relate to customers of all backgrounds and focus on customer satisfaction.
• Knowledge of Company products (prices, models, series, options, warranties, colours, standard equipment, specifications)
• Ability to prospect and ask for referrals.
• Ability to counsel a customer (likes, dislikes, finances, needs).

Why Us?

• Competitive Compensation
• Pension Plan
• Benefits
• Demo Vehicle
• Fun Work Environment/Culture – Not gonna lie, it’s pretty sweet here!

This role provides hands-on training, and the opportunity to learn and grow with one of Canada's fastest growing dealer groups. Commission based to start with competitive rates and bonuses.

If you’re a sales professional, interested in this great opportunity, then you need to get in touch with us immediately!

If you qualify apply today!

Successful candidates will be contacted. We will keep every resume in the strictest of confidence

Are you looking for a career with a company that cares for its employees and is committed to providing exceptional customer service? Look no further than the Lally Auto Group!

The Lally Auto Group

The Lally Auto Group is known for our commitment to the local community and for being a leader in customer satisfaction for over 40 years. But what sets us apart from other dealerships is our focus on our employees.

At the Lally Auto Group dealerships, we understand that our team members are the heart of our business, and we strive to provide a work environment that is supportive, engaging, and rewarding. From ongoing training and opportunities for advancement to competitive compensation and benefits packages, we are committed to investing in our team members and helping them achieve their full potential. But don't just take our word for it - our employees consistently rate us highly in surveys measuring job satisfaction, workplace culture, and overall happiness. We're proud to be a multi-time winner of Automotive News Canada's "Best Dealerships To Work For" award. Great people make the difference and at the Lally Auto Group you'll have the chance to work with some of the best and brightest in the industry.

So, if you're looking for a career with a company that values its employees, cares about the community and is committed to providing exceptional customer service, The Lally Auto Group is the place for you. Join our team today and see for yourself why we're the best dealership to work for!