Strategic Account Manager

Be the key in unlocking business opportunities in the convergent world of Open Platform IP Video Management Systems - join Milestone, a global market leader!

Are you an experienced and successful channel sales professional? Do you enjoy maintaining and growing partner relationships? Then we offer an exciting role and challenging job at Milestone Systems. As the Strategic Accounts Manager, you will oversee relationships and ongoing sales efforts with our National Accounts by building the overall sales engagement strategy and developing Milestone’s market share within the accounts.

The preferred location for this candidate would be in either New York or New Jersey but we are open to candidates in the northeast region of the United States. The Strategic Account Manager will report to the Director of Business Development, Americas will be a member of the strategic accounts team.

As a Milestone employee, YOU are the key to our success. Come join our dynamic international team and be a part of our rapidly growing, successful business.

Job Responsibilities

• Work with specific named existing National Accounts to grow Milestone sales within these companies
• Establish business cases to win through top-down initiatives that scale with our larger sales team.
• Align strategy with global accounts and marketing/sales enablement functions
• Map out and establish relationships with key decision-makers of national accounts.
• Work with the field sales team to ensure proper coverage of these accounts and alignment across teams
• Ensure proper technical and sales support for these accounts
• Engage the Milestone ecosystem and bring specific/strategic solutions into the named accounts
• Have an additional focus on key vertical markets within these accounts such as Healthcare, City Surveillance, and Education
• Assist as needed by offering support for marketing programs, sales campaigns, and PR

Job Tasks

• Travel as needed, approximately 50% of the time, and within the assigned budget
• Meet quarterly with the leadership at these accounts with quarterly updates
• Manage project funnel for these accounts and communicate internally on the health of the business
• Visit key national and regional leaders within these accounts
• Manage larger RFP/RFI projects in conjunction with the field sales team and the GBD
• Attend industry events and specific events tied to named accounts
• Forecast quarterly performance for each named account
• Manage communication coming and going to/from each named account
• Additional tasks as assigned

Your Experience

To be successful in this role, you will have extensive demonstrated experience selling commercial security products in the National Account community. You have a history of successfully supporting multiple accounts simultaneously and have met and exceeded your sales targets and year-over-year growth expectations. You will also utilize the following skills regularly:

• Proven track record of creating and executing complex business cases
• Complete knowledge of the commercial security industry
• Excellent professional written and oral presentation skills
• Proven history of supporting multiple large customers on a national scale
• History of meeting and exceeding sales and YoY growth expectations
• Comfortable with travel exceeding 50%
• Knowledge of Salesforce – building reports, developing accounts, managing dashboards pulling supportive data
• Ability to exercise discretion and independent judgment in important matters
• Ability to represent Milestone to the highest levels of our customers in a professional manner
• Experience with IT and the cloud is a huge plus

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway.

Why Milestone?

Ranked on the 100 Best Companies to Work for in Oregon, Milestone offers not only great benefits but also great culture. Employees here have flexible work environments, opportunities for further education, and the ability to directly effect change in our organization.

The annual on-target earnings for this position range from $129,227 to $225,975 with most candidates falling in the $164,521 to $190,577 range. Pay is based on the level, location, complexity, responsibility, and job duties of the specific position and is just one component of Milestone’s total compensation package. Additionally, we offer an attractive benefits package that includes medical/dental benefits, FSA or HSA, 401k with 6% Safe Harbor employer match, paid parental leave, generous PTO (20 days' vacation, 10 days paid sick time, and 10 company holidays), fully paid Short Term disability policy, fully paid Long Term disability policy, and Life Insurance. If you are selected for an interview, please feel welcome to speak to our Talent Partner about our compensation philosophy.

Milestone is committed to creating a diverse and inclusive workplace. We are proud to be an equal-opportunity employer.

Contact

If you have any questions, you are very welcome to contact Cindy Phillips, Talent Acquisition Partner at ciph@milestone.us

We are looking forward to receiving your application.