Job Description
Intermex continues to increase market share, double-digit increases in key financial measures!
International Money Express, Inc. (NASDAQ: IMXI), is one of the nation's leading omnichannel money transfer services to Latin America. With double-digit increases in all of the Company's key financial performance measures, the Company continues its four-year track record of exceptional earnings growth as a public company. Join our Team!
What you will do
Our Team Lead,Inside Sales Representatives are responsible for maintaining and developing relationships with assigned area agents, including the day-to-day execution of FX investments, managing the ROI in order to achieve sales objectives and revenue goals in conjunction with the members in the field. Inside Sales Representatives will also leverage other Intermex products and services to increase profits, agent transactions, and loyalty. This role is ideal for candidates who are success driven and enjoy working in a fast-paced and changing environment with a diverse team. Candidates should possess experience in telesales & analytical skills or related field and have excellent analytical skills.
What you bring
- Provide support and build strong relationships with current and new agents
- Monitor and negotiate day-to-day FX rates, commissions and customer fees to increase volume transactions
- Perform regular market analysis on competitors rates and pricings
- Facilitate exchange rate changes as suggested and requested by agents
- Support agents with transactions and provide resolutions to maximize customer satisfaction
- Partner with Field and Internal sales teams to increase volume and transactional revenue streams
- Strive to generate and increase transactions to maximize revenue
What you have
- Bachelors or Associate's Degree in Finance, Economics, Business Administration or related fields
- 2 or more years' experience in Sales or Customer Support roles
- Strong analytical and financial skills
- Proficiency in Excel and other MS Office software
- Create approach to decision making and escalation when needed
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