Job Description

Wouldn’t you love to have an opportunity to change someone’s day from bad to good? Here at Mister Quik Home Services our Call Center Team is the first point of contact for our customers. Our Core Values at Mister Quik are “to Tell the Truth, You Before Me and Respect Others” and our Customer Success Specialists do their best to make each customer call feel these values come alive as they schedule the customers home visit. We are looking for individuals who match these values, love to problem solve, possess great people skills, and love to go above and beyond for our customers. Mister Quik Home Services has been in business for 23 years and was just named one of Indy’s best workplaces in 2022. Join our team today to gain a career and not just another job!

Why Mister Quik?

Competitive pay
Growth and promotion opportunities
Hands on training
Health, Dental and Vision plans
Benefits including 401k, life insurance, short- & long-term disability insurance
Employee & family and friend’s discount
Holiday and time off pay
Company Events
Contests & Prizes
Paid training
Referral Program

Requirements

Ability to sit for long periods of time
Strong listening skills
Great communication skills
Comfort with a fast-paced environment and multitasking
High School diploma or equivalent
Work onsite in our call center
Work one Saturday a month
Open to 10 AM- 7 PM shift

Responsibilities

Efficiently and effectively manage high volume of inbound/outbound calls
Ensure customer satisfaction by determining customer needs
Provide customer contact via phone and email.
Must be available to work nights and weekends, variable schedule(s) and overtime as necessary
Regular, consistent, and punctual attendance
Other duties as assigned

Job Type: Full-time

Pay: Up to $25.00 per hour

Benefits: