Sales Proposal Specialist

Description:

Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast growing national janitorial and maintenance company, we are seeking, driven team members who align with our work happy philosophy. We are proud to service clients among many business industries such as educational, office buildings, industrial facilities, healthcare, and specialty facilities. Our focus on creating healthy and safe environments allows businesses, schools and facilities across North America to thrive.

Job Summary:

We are looking for a dedicated individual with experience in a fast-paced Proposals and Contracts team. Working in concert with Business Development team members, subject matter experts, and functional leaders, the Proposal & Contract Manager creates high-quality, consistent, and compliant responses to nationwide janitorial services opportunities. This position partners with key leaders to gather data and to identify solutions that address content or capability gaps. Using the data collected, the specialist translates highly technical information into compelling prose that meets the needs of customers and complies with contract requirements.

Duties and Responsibilities:

• Reviewing and interpreting RFP information including statements of work (SOW) and submission requirements to identify business requirements and information needed for competitive responses.
• Identifying and gathering content and information from multiple sources, including past proposal submissions, policies & procedures, other organizational materials, and assisting in market research and competitive analysis activities, as needed.
• Reviewing available materials to identify needed content and gaps. Preparing and conducting interviews with internal stakeholders, consultants, and subject matter experts (SME) to confirm response approach and obtain content. Using strategic understanding of company and opportunity to suggest features, benefits, and value propositions to be included in assigned responses and assist in resolving content gaps.
• Developing narrative responses that are compliant, competitive, compelling, and customer-focused, and that fully incorporate appropriate SOW elements, contract requirements, and key messaging/themes, and comply with prescribed style.
• Coordinating and managing assigned responses to ensure information is collected from SMEs and assimilated into the response to meet established deadlines—including creating personal timelines and SME deadlines. Identifying and communicating issues that risk completion of assigned sections in a timely and complete manner compliant with the project schedule.
• Revising assigned responses using feedback from various review sessions.
• Supporting the final production of response documents as directed by Vice President of Marketing, which may include editing, formatting, PDF-conversion, printing, and binder assembly.
• Contributing to ongoing development and maintenance of proposal development ongoing process improvement efforts to improve efficiency, effectiveness, and quality of external-facing deliverables.
• Adhering to and reinforcing proposal development processes, templates, guidelines, and deadlines.
• Perform the full range of contract functions up to the point of signature, including contract administration and contract closeout

Requirements:

Requirements and Qualifications:

• Excellent written, oral and presentation strategy and development skills with exceptional attention to detail
• Knowledge of SalesForce
• Ability to quickly prioritize under pressure
• Strong math skills
• Ability to create visually appealing presentations and articulate Interstate’s unique value
• Strong ability to multitask, re-focus on action items post completing immediate needs and successfully making deadlines
• Successful enterprise RFP experience
• Capable of resolving escalated issues arising from sales, operations & management
• Ability to coordinate with other departments and work well as a team
• Advanced proficiency with Microsoft Office and Adobe suite
• Excellent interpersonal skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Minimum 5 years of experience in relevant role
• Deep knowledge of the professional services industry
• Familiarity with organizations whose workforce is primarily comprised of hourly associates
• Bachelor’s Degree in relevant field
• Ideal candidate must be able to pass criminal background check, be authorized to work in the US and have reliable transportation

Compensation:

Salary is commensurate with experience. Interstate offers a full range of benefits including Medical and Dental insurance and paid holidays, vacation / PTO days. We have an amazing culture and find time every day to celebrate the successes of our team.

Candidate must have reliable transportation, be legally authorized to work in the United States, and be willing to submit to a background check.

Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Interstate – Work Happy!