Job Description
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.
Who We Are:
Wolters Kluwer: The world is a big place, find your place here.
What We Offer:
Senior Inside Sales Representative role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a hybrid schedule, and amazing benefits.
What You'll be Doing:
The Senior Inside Sales Representative is a quota-carrying team member responsible for working with smaller size customers across financial services and specialty industries to position and sell CS products. The Senior Inside Sales Representative is responsible for working directly with customers to understand their needs, identify relevant CS (Compliance Solutions) products to address these needs, communicate the value proposition of such products, and facilitate all activities to complete a deal (pricing, quote, contract, etc.). The Senior Inside Sales Representative can engage Solution Consulting to provide deeper product knowledge and expertise. The Senior Inside Sales Rep is accountable to achieve his or her quota for the assigned book of business, adhere to the defined sales methodology, processes and policies that govern the sales process, and develop or maintain customer relationships.
Key Tasks:
- Oversees and manages customer relationships for an assigned book of accounts
- Effectively prioritizes and responds to inbound leads or customer requests for information
- Leverages SFDC data and account insights to identify, pursue, and close opportunities to retain existing business (e.g., renewals), cross-sell or up-sell at existing customers, or create business with new customers
- Maintains a clean and accurate pipeline in CRM
- Understands and articulates value propositions of CS offerings; collaborate with product managers or Technical Sales as needed to source deep technical expertise
- Adheres to defined sales methodology and sales processes including steps to configure, price, quote products and services, draft, negotiate and close contracts
- Delivers against individual quotas
- Builds internal relationships and develop collaborative team with Solution Sales function to effectively serve assigned book of accounts
- Assists Service with escalated customer issues, as needed (e.g., payment, supply issues)
You're a Great Fit if You Have/Can:
- A bachelor’s degree or equivalent job-related experience
- 2 years of B2B commissioned sales
- Experience in inside sales
- Experience in the financial services, or lending compliance industries
Other Knowledge, Skills, Abilities or Certifications:
- Account Management (general knowledge of customer’s business, decision makers, and purchasing process)
- Cross-sell, up-sell, or pursue renewal transactions with customers
- Identify when account requires additional assistance and migrate to face-to-face account
- Solution presentation skills (virtual by phone or video)
- Prioritize multiple priorities across various accounts
- Interpersonal skills, ability to build stakeholder relationships virtually
- Effective collaborator with technical skilled individuals
- Professional demeanor in oral and written communications
- Self-motivated; proactive and perseverant mindset
- Passion for and ability to learn and develop Sales skillsets
Please use the below links to review the three business segment products this position sells:
Lien Solutions:
Lien Solutions - Search, file, and manage all of your liens in one place | Wolters Kluwer
eOriginal:
eOriginal - Electronic Signatures and Digital Transaction Management | Wolters Kluwer
Compliance Solutions:
Compliance solutions and GRC governance, risk and compliance solutions | Wolters Kluwer
Benefits: A comprehensive benefits package that begins your first day of employment.
Hybrid Office Locations:
AZ-Phoenix
CA-Glendale
CA-Torrance
CO-Denver
CT-Glastonbury
DE-Wilmington
FL-Tampa
GA-Kennesaw
IL-Chicago
IN-Indianapolis
KS-Wichita
MA-Waltham
MD-Baltimore
MN-Minneapolis
MN-St Cloud
MO-Clayton
NY-Babylon
NY-Colonie
NY-New York
OH-Columbus
OH-Hudson
PA-Philadelphia
TX-Coppell
TX-Dallas
TX-Houston
USA-WI-Madison
Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.
Full details of our benefits are available -
https://www.mywolterskluwerbenefits.com/index.html
Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.
The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They’re not intended to be an exhaustive list of all duties and responsibilities and requirements.
Compensation:
Target salary range CA, CT, CO, HI, NY, WA: $51,550-$70,850
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
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