Job Description
At KI, we believe knowing our customers helps us serve them better. We listen. We observe. We understand that each customer has unique needs. So, we pride ourselves on helping our customers make smart furniture decisions by offering expert advice, design options and personalized solutions.Since 1941, we’ve positioned KI as the furniture company that best understands the furniture industry and is committed to providing customers with the smart solutions. By targeting specific markets with solutions for business furniture, university furniture, educational furniture, healthcare furniture and government furniture, we can quickly respond to our customers’ unique needs – including the choice to procure furniture according to what fits their ordering and fulfillment process. That’s why we say we offer far more than furniture. We’re Furnishing Knowledge.KI has an opening for a Project & Service Coordinator in our Sales Operations department at our corporate headquarters in Green Bay, WI.
The position will provide exceptional sales, product and/or order support to sales teams, customers, dealers and other business partners. Coordinators will be responsible for all inbound pre-sales and/or post-sales activities generated by their assigned group. Pre-sales activities will include providing quotes and pricing, updating our CRM tool (Salesforce.com) and quoting installation. Post-sales activities will include coordinating installations, transportation and delivery dates with internal departments as well as timely resolution of quality issues.
The ideal candidate will have a degree in Business or a related field or the equivalent work experience. A minimum of 2 years customer service, sales or project management experience as well as strong communication and organizational skills are required.
This position will start on 4/15/2024. This position pays $22/hour. Full benefits package included. Apply today!
KI is an Equal Opportunity Employer.
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