Job Description

Workpointe is a commercial furniture provider currently looking for an individual with sales support experience in the commercial furniture industry. This individual will be responsible for supporting the whole furniture order flow and assist in furniture projects.

Responsibilities:

Provide basic space planning support. Quote and specify product for new and existing customers based on customer requirements. Use the manufacturers’ order/specifying system Work closely with sales in coordination of large account installations, quoting, and tracking project profitability Attend team meetings and effectively communicate customer expectations to other members of a large account team. Communicate clearly with Sales Representative and Sales Management in a professional and timely manner Process orders and follow up with the manufacturer, installation team, and end user to plan installation of product. Direct installation team on project requirements, provide drawings, and follow up on installations to confirm that product was installed per plan and punch list completed.
Requirements:
Responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance, and meets commitments.

Has the ability to manage a detail-oriented workflow, works well in an active and fast-paced environment and meets assigned deadlines consistently.
Volunteers readily, seek increased responsibilities, work independently and look for new opportunities, ask for and offer help when needed, undertake self-development activities.
Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions and feedback, actively participates in meetings and group activities.
Prioritizes and plans work activities, uses time efficiently, plans for additional resources, set goals and objectives, organizes or schedules other people and their tasks, develops realistic action plans.
Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in group problem-solving situations, uses reason even when dealing with emotional topics and is pro-active in identifying and/or resolving business issues associated with this role.
Approaches others in a tactful manner, reacts well under pressure, treats others with respect and consideration regardless of their status or position, accepts responsibility for own actions, follows through on commitments.
Writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs, presents numerical data effectively, able to read and interpret written information.
Must be proficient in Microsoft Office Suite.

Required experience: Two years of proven success in Sales Support related work within the commercial furniture industry.

Job Type: Full-time

Pay: $48,000.00 - $60,000.00 per year

Schedule: