Hospice Account Executive

Full time

Job Title: Hospice Account Executive

Job Summary:
The Hospice Account Executive is responsible for driving hospice service sales within a designated market, focusing on facility and physician admissions. The role involves building relationships with referral sources, managing territory sales, and ensuring efficient patient referrals and transitions to hospice care. This position may also involve promoting hospice services.

Key Responsibilities:

• Achieve sales targets by developing and managing accounts within the assigned territory.
• Build and maintain relationships with facility staff (discharge planning, nursing, medical teams) to promote hospice services and facilitate referrals.
• Screen and complete referrals to ensure patient eligibility and compliance with regulations.
• Participate in sales meetings to discuss activities, opportunities, and challenges.
• Cross-sell related services (Hospice, Palliative) as appropriate.
• Ensure accurate and timely referral information for billing.
• Collaborate in case conferences with healthcare team members as needed.
• Deliver excellent customer service and maintain positive relationships with patients, families, and professionals.
• Utilize CRM tools to manage accounts and track progress toward sales goals.
• Adhere to company policies, participate in training, and stay informed on industry standards.

Minimum Qualifications:

• Bachelor’s degree.
• 1-2 years of sales experience, preferably in hospice.
• Strong communication, customer service, and critical thinking skills.
• Knowledge of Medicare rules and regulations.
• Experience working in a managed care environment.
• Proficient in multitasking across multiple computer systems.
• Valid driver’s license and reliable transportation.
• Ability to adhere to the organizational Code of Ethics and Compliance Program.

Position Highlights and Benefits:

• Medical, dental and vision insurance - day one benefits.
• Short and long-term disability
• 403b with matching contribution
• Generous paid time off PLUS 7 paid holidays
• Comprehensive orientation
• Tuition reimbursement up to $5,250 a year
• Rate range is $36.18-$57.89

Ministry/Facility Information:

Saint Agnes Home Health and Hospice is a member of Trinity Health At Home, a national home care, palliative care and hospice organization serving communities in twelve states. We are a trusted provider of home care and hospice in the sacred place that people call home. A Catholic-based, non-profit organization, we serve patients and their loved ones with home care (skilled nursing, physical/occupational and speech therapy and medical social work), hospice and bereavement services. Founded in 1978 by Sister Raphael McGrath, the Saint Agnes Hospice program was the first of its kind in the San Joaquin Valley.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.