Inside Sales Representative/Customer Service

Job Description

Overview
We are seeking a motivated and results-driven Inside Sales Representative to join our dynamic sales team. In this role, you will be responsible for generating new business opportunities, managing customer relationships, and driving sales growth. The ideal candidate will possess strong communication skills, a passion for customer service, and the ability to negotiate effectively. If you thrive in a fast-paced environment and have a keen interest in sales and customer service, we want to hear from you.

Duties

• Engage with potential customers through various channels to identify their needs and present appropriate solutions.
• Utilize Pipedrive to manage leads, track sales activities, and maintain accurate customer records.
• Develop and maintain strong relationships with existing clients to ensure high levels of customer satisfaction.
• Negotiate terms and close sales effectively while adhering to company policies.
• Collaborate with the marketing team to understand market trends and identify new business opportunities.
• Provide technical support and product knowledge to customers as needed.
• Prepare and deliver compelling presentations that highlight product benefits and features.
• Achieve individual sales targets while contributing to the overall success of the sales team.

Qualifications

• Proven experience in sales or customer service, preferably in a glass/mirror related field.
• Strong negotiation skills with the ability to influence decision-makers effectively.
• Excellent communication skills in English, both written and verbal.
• Proficiency in using Pipedrive or similar CRM software for managing customer interactions.
• A proactive approach to problem-solving with strong organizational skills.
• A passion for sales and a desire to grow within the organization.

Join us as an Inside Sales Representative and contribute to our mission of delivering exceptional products and services while advancing your career in a supportive environment!

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Education:

• Associate (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Indianapolis, IN 46222 (Preferred)

Ability to Relocate:

• Indianapolis, IN 46222: Relocate before starting work (Required)

Work Location: In person

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