Job Description

MTN View Chevrolet is hiring a BDC Sales Agent! Please only experienced call center agents apply. This is not an entry level position.

This position is a Sales Customer Service position as an Internet Sales Representative within our Business Development Center at our dealership!

Do you have the talent we are searching for to join our family owned dealership? You will be the voice of our auto group. This department handles all incoming sales leads both Internet form and incoming calls. The BDC sales agent sets appointments for our sales division and makes the first call out to any new website lead while tracking follow-up tasks in our CRM software.

Top hourly pay is available but only for top performing agents! Hourly wage range for agents with experience is pending skill set and experience. Upon completion of the training period, your pay will be reevaluated based on your comprehensive learning and knowledge absorption. If you know our CRM and VIN Solutions - you have a step in! Experienced in this role at a dealership is required.

What We Offer

Medical. Dental and Vision Insurance
401K Plan
Paid time off and vacation
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Long term job security
Employee Assistance Program
Discounts on products and services

Saturday work is required for this position. Customer service experience is a HUGE win, give us a shout if you would like to talk about this amazing opportunity!

Responsibilities

Setting sales appointments and working follow up tasks for a set goal of leads per month.
Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
Handle all incoming online email leads phone leads in a timely manner. Respond to email inquiries in a professional, well-spoken manner
Assist customers in vehicle selection based on their needs
Direct customers to product information resources, including those available online
Deliver inquiries/messages intended for other sales personnel and departments promptly

Qualifications

Experienced with CRM would also be highly valuable and preferred.
People person - our agents are on the phone all day every day, you must enjoy working with the public (customer service skills is a must!)
Details details details - To some extent you are self managed, if you make the same mistakes over and over after counseling you won't succeed in this job.
Work well in a team atmosphere with other professionals - You will be located among managers, sales people, other agents, so you will need to have great communication skills not only for your customers, but also colleagues.
Being on time and avoiding absenteeism is critical to your success - We adhere to strict attendance policies.

Candidate must be able to work remotely if we temporarily or permanently pivot to this at any given time.

We will be filling the role immediately, you don't want to miss out on this!

We are an Equal Opportunity Employer. All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, and Motor Vehicle Reporting checks. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits: