ADMINISTRATIVE COORDINATOR

Are you driven, impatient, and a friendly communicator? Are you good at reading people and situations effectively? Do you find it easy to influence people to accept change or new ideas and to get others to cooperate? Do you like to think out loud sometimes, while at other times you prefer to quietly think things through? As an impatient person, do you need to take a break from time to time because you overwhelm people with your speedy delivery?

If you’re an optimist who is happiest when you’re in an environment where you get to interact with others and help solve their problems, then we need to talk…

Frazer, a leading builder of emergency medical vehicles, is currently seeking an Administrative Coordinator, Sales to join our team. The Administrative Coordinator, Sales at Frazer reports to the Sales Operations Manager, and is responsible for providing essential administrative support and coordination to facilitate the daily operations of the sales and marketing teams.

What Does a Week in the Life of the Administrative Coordinator, Sales Look Like?

• Provide comprehensive administrative support for members of both the sales and marketing teams.
• Serve as the gatekeeper, ensuring that customers and visitors are welcomed and directed appropriately and inquiries are addressed promptly.
• Oversee dedicated conference room scheduling, readiness, and supplies.
• Act as a point of contact for department activities and ensure a secure and organized office environment.
• Handle UPS sales account activities, including label generation and document tracking.
• Administer Sharpspring leads, distribute weekly customer experience survey emails, and assist with various sales-related tasks.
• Perform data entry, and utilize Syteline lookup for information retrieval.
• Maintain and update data analysis spreadsheets and customer management databases.
• Record and report AMD data, manage shipments, and maintain analytics for marketing.
• Assist in creating internal and external reports and presentations.
• Responsible for scheduling department meetings and preparing materials as needed.
• Maintain directories for dealer partners, chassis dealers, vendors, sales and marketing teams.
• Assist in scheduling customer meetings on-site and off-site in coordination with the sales and marketing teams.
• Manage license applications, tracking, and renewals across states of operation.
• Assist salesperson(s) and manager(s) in the preparing and submitting bids.
• Foster collaboration between sales and marketing teams for seamless coordination on shared projects.
• Maintain shared drive(s) organization.
• Undertake diverse tasks and projects as assigned, showcasing flexibility and adaptability to support the dynamic needs of both departments.

Other Duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee in this role. Duties, responsibilities and activities may change at any time with or without notice.

Required Education and Experience:

• High School Diploma or equivalent with administrative/operational support preferably in manufacturing operations or office environment
• Good knowledge of general/standard administrative/manufacturing operations procedures and methods to successfully complete the duties of the job preferred
• 3-5 years experience working with Google Suite or Microsoft Office
• Knowledge of Syteline preferred, not required
• Excellent time management and ability to multi-task and prioritize daily work
• 3-5 years related administrative experience supporting multiple teams
• Ability to effectively communicate ensuring all duties are completed with accuracy and high quality in a timely manner
• Punctuality and good attendance are required

Preferred Education and Experience:

• AA, AS or Bachelor’s Degree and/or administrative certification

What's it like to be a part of the Frazer Family?

Frazer is a fast-paced company that is creating some of the most innovative vehicles in the world. You'll find a unique team of individuals who continue to push the boundaries of what is possible in the Healthcare and EMS space. A diverse team, a great culture, and a positive work environment are just some of the things that make working at Frazer so rewarding.

What Kind of Employees Thrive at Frazer?

Frazer is a company with a diverse group of employees from all over the world. Frazer welcomes employees with all types of backgrounds, cultural and socio-economic backgrounds. If you are hard working, honest and drug-free, you will love working at Frazer.

Safety & Drug Policy

Employee health and safety is a priority here at Frazer. We're committed to providing a safe, secure and productive environment for our Frazer family.

To help with this, we perform thorough background checks during the hiring process for all candidates. Convictions will not disqualify you from employment at Frazer, but failure to tell us about it up front will. Also, Frazer has a zero tolerance drug use policy and you must pass a pre-employment drug screen. If you can’t pass it, we’re not the place for you.

A True Culture

Frazer is a company that relies on its core values and the drive of its people. With a focus on longevity and employee success, Frazer welcomes its employees to push the envelope and drive improvement across all aspects of the company. At Frazer, you can unleash your potential!

Employee Driven Benefits

At Frazer, we take pride in listening to what our employees want in benefits. We've come up with a unique set of employee benefits and designed them around our culture.

• Weekly paycheck, so you can shop every Friday!
• Health Care Insurance
• Dental/Vision Benefit options
• 401k plan with a company match!
• Disability Insurance
• Paid Time Off that begins accruing your first day of employment
• Ten paid company holidays and ability to take time off during company shut down from Christmas to New Year’s Day!
• The “Company Kitchen” on site for lunch and snack choices
• Flexible Work Schedules
• Professional development and skills training
• Free Life Skills Training such as financial wellness classes

How Performance is Evaluated

Communication and collaboration are key at Frazer and we encourage an environment filled with positive feedback and constructive criticism, to unleash your potential for real professional growth! We use things like self-evaluations, group reviews, and quarterly check-ins to help define a clear path to success. You will also have an opportunity to give feedback to peers to help them to grow in their roles as well.

Skills (to Pay the Bills)

Here's a list of a few competencies that the Administrative Coordinator, Sales at Frazer should have…

• Excellent communication skills, both written and verbal
• Task oriented
• Empathetic
• Intuitive
• Team oriented
• Well organized and able to juggle multiple projects and shifting priorities
• Great attitude and a sense of urgency
• Able to provide support for a fun and dynamic team with varying personalities and communication styles

Software Knowledge

Also, here are a few software packages that the Administrative Coordinator, Sales would eventually need to be versed in. Don’t worry . . . we expect some on-the-job training.

• Google G-Suite (Gmail, Documents, Drive, Spreadsheets, etc.)
• UKG (HRIS)
• ERP Syteline experience

Oh, and $alary

Of course, we didn't forget salary… Frazer offers competitive pay and this role will start with a salary between $26.00 to $31.00/hr depending on education, certifications, and experience.

Work Schedule

The Administrative Coordinator, Sales will work Monday - Thursday 7:30AM-5:00PM, Friday 7:30AM-11:30AM. Late afternoon/evening/weekend hours may be required as needed. Work schedules may change to accommodate production needs.

Application Process

If this sounds like a great opportunity to you, visit our website to complete the following steps:

• Online application
• Resume and optional cover letter
• Culture Index Survey - as part of our process, please take this short survey (5-12 minutes to complete) on a computer, tablet, or laptop NOT a smart phone. It does not always function properly on smart phones and is difficult to see. Also, please take the survey in your native/first language (there are multiple choices besides English in the drop down menu if needed).

Culture Index Survey Link

Thanks again for your interest in Frazer. Should your skills and qualifications meet those of the position, we will contact you further. Please check your email for further application status updates.

We look forward to hearing from you!