Job Description
JOB SUMMARY
Under general direction, the Sales & Business Development Manager is responsible for customer relationships, increasing sales, and driving strategic growth initiatives. Key avenues for success include: effectively connecting throughout all levels of the customer organization – including senior level management, collecting customer and market insights, identifying and uncovering needs, positioning winning solutions through value-based discussions, building deep customer relationships, and closing the deal with total cost of ownership discussions maximizing Crown’s return. This is a key role within our organization executing on sales strategy, delivering top line growth, and working within a collaborative team based selling model.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Develop and maintain strong, credible relationships with customers, focusing on advocating for their needs and ensuring satisfaction.
- Create and manage strategic account plans that align with customer needs, segment requirements, and global strategies.
- Work closely with internal teams, including Engineering, Plant Management, General Management, Finance, and Procurement Sourcing to ensure alignment with customer requirements and internal strategies.
- Proposal Development: Coordinate the development of proposals and ensure that they address customer requirements effectively.
- Support conference strategies including assessments, booth support, and presentations.
- Maintain up-to-date knowledge of industry trends, technological developments, and market conditions.
- Clearly articulate the company's value proposition, offerings, and market advantages to customers.
- Efficient & timely responses on general inquiries, opportunities, and formal RFP’s.
- Obtain and coordinate data and information flow to and from customers as required.
- Address and resolve customer issues related to products, projects, and services in a timely manner.
- Collaborate with the Aftermarket team to ensure a seamless approach to the shared customer base.
- Develop and manage a robust opportunity pipeline with a focus on a 12-24 month planning horizon.
- Drive sales opportunities to closure efficiently and professionally, meeting or exceeding sales goals.
- Deliver against sales targets and EBITDA targets, adhering to established pricing and margin management principles.
- Cross functional & global collaboration.
- Coordinate with internal sales operations and technical sales teams to develop proposals and technology offerings.
- Deep understanding of technology/service value and total cost of ownership, TCO.
- Margin & pricing management – adhere to Principles and EBITDA Targets & Process.
- Work with internal and external stakeholders to finalize contracts, ensuring favorable terms and conditions.
- Support market development and go-to-market strategies for new innovations and technology launches.
- Prepare and distribute customer field reports after each visit to internal stakeholders for review and action.
- Perform other related duties as required and assigned.
QUALIFICATION AND SKILLS
- Bachelor’s degree in Chemistry, Chemical Engineering, Mechanical Engineering, or a related field. MBA is a plus.
- 5+ years of commercial, sales, or operations experience; 8+ years preferred.
- Proven success in sales and new business development.
- Experience within the Food/Agriculture sector or oilseed sector is a plus.
- Experience with emerging markets and market dynamics.
- Fluent in English; proficiency in a second language, specifically Spanish, a plus.
- Strong entrepreneurial spirit and competitive drive.
- Excellent communication skills, both written and verbal.
- Proficient with CRM software (e.g., Salesforce) and other sales management tools.
- Proficient Microsoft Word, Excel, and PowerPoint.
- Skilled in understanding and addressing customer needs.
- Ability to manage priorities, work under pressure, and maintain effective relationships.
- Strong customer focus, presentation skills, and attention to detail.
- High standards of integrity and ethical behavior.
- Experience in team leadership and talent development is a plus.
- Ability to drive sales, manage a robust opportunity pipeline, and build customer relationships.
- Strong problem-solving, negotiation, and conflict resolution skills.
- Adaptable to changing market conditions.
- Resilient, proactive, and able to travel domestically and internationally up to 25%.
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CPM Acquisition Corp. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. CPM Acquisition Corp. offers competitive compensation and benefits, including paid holidays and vacations, 401k, medical/dental insurance, tuition assistance, and more.
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